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Author Topic: Stopped working!  (Read 2975 times)

webslinger

  • Level 1 Member
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  • Posts: 1
Stopped working!
« on: January 10, 2010, 03:43:39 PM »

We've been using the DNS-323 for several months now and it's worked great.  However, yesterday I found that it had been powered down.  I turned it back on and it worked fine for a few hours and then shut itself down again.  I gave it a rest for several hours before turning it back on.  This happened a third time, but now it won't turn on at all.

I assume the drives are okay since it never signaled a failure and it seemed to work fine after it happened the first two times.  But I'm wondering if I need to send it in or if there is something else I can try.

I appreciate your help on this!
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gunrunnerjohn

  • Level 11 Member
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  • Posts: 2717
Re: Stopped working!
« Reply #1 on: January 11, 2010, 05:46:06 AM »

Take a look at the power supply brick.  It sounds like it might be the issue, I've seen this before.  Obviously, it could be something else as well. 

Is the unit on a UPS to provide power interruption protection?
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.