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Author Topic: Faulty router? DMZ and various settings having no effect (RESOLVED)  (Read 10761 times)

cerb2k3

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Ok, so we got this router on Saturday, and I cannot get my PS3 off NAT3.  I'm honestly out of ideas at this point, and the only thing I can think of is this router may be somehow faulty and the settings being changed are having no effect.  Is that kind of thing even possible?

Here's what I've done so far:

1.  Give the PS3 a static IP.
2.  Open the required ports for the Playstation Network.
3.  Open ALL ports 1-65535.
4.  Put the PS3's IP in the DMZ.
5.  Enable UPnP (this was default on anyway).
6.  Played with various settings under the firewall tab.
7.  Played with various settings everywhere else.
8.  Updated firmware twice (from 1.12 to 1.15 to 1.21) and repeated all of the above.
9.  Bridged the connection with my computer and tried to voodoo firewall settings through that.

I CANNOT get this off NAT3.  I'm tech savvy to some degree and can generally understand anything in regards to something like this if I read up on it, but this is now beyond my scope of knowledge.  Does anyone have some kind of chicken sacrificing ritual I should perform?  I have no idea what to do at this point, and it's rendering online functionality for the PS3 useless.  Everything I've read online has either been posts or responses saying it worked out-of-the-box with no changes, or that options 2, 4 or 5 fixed it immediately and set it to NAT2.  That is not the case with my current situation.  Is it possible for this router to be faulty in some way that a replacement would allow these settings to function properly?  Is there any other setting I should look at, or custom firmware I should look into to get this working?

Thank you for any help you're able to provide.
« Last Edit: January 25, 2010, 11:37:28 AM by cerb2k3 »
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FurryNutz

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Re: Faulty router? DMZ and various settings having no effect
« Reply #1 on: January 25, 2010, 09:06:31 AM »

Where are you seeing this NAT3 at? This on the PS3 or the router? Are you on DSL or Cable ISP? How are you connecting the PS3? Wired or Wireless?

Where did you get the v1.21 update from? I presume from the main web page. I would recommend getting the Beta as the released v1.21NA has proven to be problematic. Current v1.22 Beta 03 is working well.

I don't have a PS3 and my post here is tuned for Xbox in the Gaming and GameFuel section:
http://forums.dlink.com/index.php?topic=10435.0

However, all other options could work for you if you give them a try. Making adjustments for PS3 in Gaming and GameFuel.

I hope maybe someone else that has a PS3 will help you out as well. Please send me a PM with your PS3 gaming and Gamefuel settings, if you can get it working well. I'd like to add them to the Gaming and Gamefuel post for other users to review. Let us know.

I would presume that when and if you get the FW updated, run the router with out changing anything, if you don't see a change on the PS3, use my Gaming and GameFuel instructions and try. If that doesn't seem to effect any change still, I might call DLink and or PS3 people and ask them if there is any known issues with this router and the PS3. Sometimes the PS3 people have some info about different routers and cant give you specific setup options to use.

Remember, perform the following steps is recommended:
1. Save the 4500's current Configuration file. You can reload this later. Save time on reconfiguration.
2. Update the FW.
3. Perform a Factory Reset after the FW update.
4. Check PS3 functionality. Ensure the PS3 is set to automatically obtain IP addressing.
5. Load configuration file if needed or tweak the router as needed.

Keep us posted.
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cerb2k3

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Re: Faulty router? DMZ and various settings having no effect
« Reply #2 on: January 25, 2010, 09:18:03 AM »

I'll give the new FW a try, but in the meantime:

NAT3 is seen on the PS3, and is noticeable when trying to connect to particular people that I've been testing with that are known to conflict with that setting.  It just prohibits joining a session and gives a "can't connect" kind of message.

It's also on a wired DSL connection, I've tried the wireless too and get the same results.

I've noticed in searching for fixes online, that people have quoted this as their router and that it functions with the PS3, and it's always a quick fix to get it working for them, just changing something like the DMZ, which is kind of irritating because I spent a good 8 hours trying to get this working to no avail yesterday.  Hopefully your settings work.
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FurryNutz

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Re: Faulty router? DMZ and various settings having no effect
« Reply #3 on: January 25, 2010, 09:36:56 AM »

DSL, I just got a buddy of mine doing and he's on DSL. One thing i've notice about DSL is that the ISPs are not setting up a public IP address from the DSL Modem to the routers. Thus the router is reporting a 192.168.x.x on the WAN side. Connecting to gaming services like xbox and PS seems to require having a public IP address to connect and game with them properly. The address would be a 2 character address looking like this> ##.###.###.###.

My buddy had to call his DSL ISP and they switched his DSL modem to a transparent mode of operation, thus not changing the public IP address from what was hidden on the DSL WAN side to the private 192.168 address and handing it down to the router. The connections to the gaming servers would not work like that. He's currently using the DSL modem on transparent mode and the 4500 has a public address on the the WAN side and is gaming perfectly.

I would get on the phone with your DSL ISP and make sure that your 4500 is getting a public IP address on the WAN side.

Also make sure Dynamic De-fragmentation is off and copy and paste the DNS primary and secondary ip addresses into the Internet Manual settings if there not auto-filled in at this time.
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cerb2k3

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Re: Faulty router? DMZ and various settings having no effect
« Reply #4 on: January 25, 2010, 09:58:11 AM »

Thanks, I'll have to look into that later.  The person whose name is on the internet policy is at work right now, so I'll have to wait til they get home, as my experience with those companies is they won't talk to anyone that isn't the policy holder.

I updated the firmware to the 1.22 and went through the setup options you linked, swapping the PS Network ports for the 360 Live ones, and then eventually set the DMZ again, and power cycled everything and still getting NAT3 after every setting change.  So, I guess it's going to be call the ISP next.
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Lycan

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Re: Faulty router? DMZ and various settings having no effect
« Reply #5 on: January 25, 2010, 10:00:06 AM »

Just log in to the router and check the WAN status page. Report back the first octet of numbers in your IP.
If the first octet starts with 192, 172 or 10 your double NAT'd. Bridge the modem and you should be fine.
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FurryNutz

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Re: Faulty router? DMZ and various settings having no effect
« Reply #6 on: January 25, 2010, 10:01:28 AM »

Whats the WAN IP address currently for the 4500?

Just FYI, Mines not on the DMZ. Not saying that you shouldn't or should use it. Just My experiences so far havn't had a need to put anything out on the DMZ.
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cerb2k3

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Re: Faulty router? DMZ and various settings having no effect
« Reply #7 on: January 25, 2010, 10:04:37 AM »

Ah, yep.  The WAN's saying it's a 192.  How would I go about bridging the modem?

And yeah, I'd like to get it working without having to DMZ it, but from past router uses, that seemed to be the be-all-end-all of solutions that works every time.  I don't necessarily need security on the PS3.
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FurryNutz

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Re: Faulty router? DMZ and various settings having no effect
« Reply #8 on: January 25, 2010, 10:07:51 AM »

Ya, you need to log into the DSL modems web page and check for a bridging or transparent option. You might have to call the ISP to help out. This may or may not work. Just depends on what the ISP is doing and requires. If it works and you get a public IP address, then you should be good. If not, then you'll have to call the ISP and have them help you.
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cerb2k3

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Re: Faulty router? DMZ and various settings having no effect
« Reply #9 on: January 25, 2010, 10:16:03 AM »

Oh wow, yeah on the first page of the modem settings there was a nifty option for assigning private/public IP, and it was set to private.  Changed it to public, and wouldn't you know, NAT2.  Thank you both so much, I really appreciate all the help.  :)
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FurryNutz

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Re: Faulty router? DMZ and various settings having no effect
« Reply #10 on: January 25, 2010, 10:18:36 AM »

Kewl beans. Good to hear. Make sure all is working well. Post us a RESOLVED post here so we all know what you did. Also send me a PM with your PS3 settings for Gaming and GameFuel. I'd like to add those to the sticky post for others to use. Thank you.
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Lycan

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Re: Faulty router? DMZ and various settings having no effect
« Reply #11 on: January 25, 2010, 10:24:12 AM »

Make sure you remove the PS3 from the DMZ and delete all the port forwards you created. UPnP will do everything for you.
Also uncheck the SPI box under firewall settings. This will improve gaming performance.
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cerb2k3

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Re: Faulty router? DMZ and various settings having no effect
« Reply #12 on: January 25, 2010, 10:37:32 AM »

Not sure if you wanted me to post this here or not, but:

Issue resolved:

Apparently it was a problem with the Motorola DSL modem we had.

Under the first page of advanced options for the modem was the option:  "Let LAN device share internet address?" which defaulted to using a private IP.  Switching it to public allowed the NAT type to switch to 2 instead of being stuck on 3.  All other options within the router have been disabled (port forwarding, DMZ, and static IP) with UPnP still active, and the PS3 is still retaining NAT2 and functioning properly.

As for the GameFuel settings, I just copied the ones you posted in your link, but I'll be sure to give you an update if anything needs to be changed beyond that.  It seems to be functioning perfectly so far with the settings you have set up for the 360.
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FurryNutz

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Re: Faulty router? DMZ and various settings having no effect (RESOLVED)
« Reply #13 on: January 25, 2010, 10:39:09 AM »

YAAAAAAY  ;D :D ;) ::)
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