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Author Topic: Unable to access chat room  (Read 3180 times)

kevinla

  • Level 3 Member
  • ***
  • Posts: 107
Unable to access chat room
« on: March 06, 2010, 06:12:26 AM »

None of the computers in my network can access this chat room.

I go to this forum:

http://www.vegasmessageboard.com/forums/index.php

I click on "Chat room" on the menu with the slim green background. I am prompted to enter my username and password. It tells me "invalid username or password"

I contacted a moderator at the site. He told me that usually, if someone is logged in on the message board, there is no prompt to enter a username and password. It takes the user directly to the room.



The moderator suggested the following:

"Go here:
http://www.macromedia.com/support/do...manager07.html
click on delete all sites (this clears your cache for your flash player, which the chat room runs on)

Next, log out of the board by clicking the Logout link above, or this one:

Delete all your cookies from Internet Explorer

Close all of your Internet Explorer windows

Restart Internet explorer and log back into the board."

It did not work.

If normally there is no prompt to enter the password,username, something on my browser might be logging me out. I am not sure.  This might be a clue.  As soon as I click on the chat room button, there is the message "Incorrect username or password."
« Last Edit: March 06, 2010, 06:14:52 AM by kevinla »
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Sammydad1

  • Level 5 Member
  • *****
  • Posts: 722
Re: Unable to access chat room
« Reply #1 on: March 06, 2010, 09:50:36 AM »

not sure why this question is posted in here...  doesn't sound like a router problem to me...

I would check to make sure the CAPS lock isn't pressed, or simply try a different keyboard in general...at least to eliminate that as a possible problem...
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