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Author Topic: DIR-825 looses Internet connection periodically - can't even logon to Router  (Read 46117 times)

hfp75

  • Level 1 Member
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Well I just bought one of these DIR-825 Routers and in all honesty....   cant say that I am impressed.  I am trying to do a wireless file copy and whenever the wireless traffic gets heavy it drops all the other connections.....    its like it forgets about all the other computers.... then when from my laptop I try to access a www page it has to renegotiate the connection.  

I have ALWAYS used D-Link but this thing will be going back tomorrow.

When a company makes a bad product return it & tell others not to buy it.  Eventually they will get the picture.  

I have seen everyone here saying that the Netgear dual band is a good product.... so off I go.

While I have written this.... 2 disconnects from the DLINK 825... POS.....

How can DLINK even market all this stuff with Firmware and Hardware that doesnt work?
« Last Edit: March 24, 2010, 10:32:46 PM by hfp75 »
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Dokter123

  • Level 1 Member
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I have had a DIR-825 for about a year. I reboot the router 2-3 times daily, after having the tech assistance folks for my local ISP over several times. They've done their bit and ruled out any problems with the modem etc. I am astounded that no one from D-Link has dropped a post into this thread (Hey guys, sorry, we're working on it...). As far as I'm concerned that is appalling business practice. I'm going to go get a Net Gear (or something like it) - any suggestions? This Router is garbage and I'll tell all my friends about what garbage it is and I hope all you folks tell your friends as well. This company deserves a bottom line s*** ripping as far as I'm concerned.

Dok >:(
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resolute

  • Level 1 Member
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Did you know you can now downgrade your D-Link DIR-825 H/W Ver:A1 firmware to 1.01.

ROLL BACK D-LINK DIR-825 FIRMWARE TO 1.01 (Fix Here) 

http://www.ispgeeks.com/wild/modules.php?name=Forums&file=viewtopic&t=4228&highlight=roll+back

For VER:A1 this seems to be the best functioning F/W at this time.
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tholoz

  • Level 1 Member
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Oh I wish I read all these post before buying my DIR-825 H/R B2 running 2.01eu firmware.
It says H/R B2 on the package and under the router but in firmware it says B1.

Im only using wire connection!

worked great for a week, used default settings etc. and then it happened, the power and wan light turned orange, and resets the bloody thing..  

That day it keept resetting every 10min or so with only a connection to youtube or a simply webpage.  I then hard resetted the router and used factory defaults and now It only crach every 4-10 hours.. still very  anoying, sinsh I'm not alowed to use the us firmware 2.02na.

It's the newest hardware build B2? and it aint fixed..   Couln't even register the product on my swedish d-link homepage sinsh my serial number wasn't in there databas.... no forum on my default d-link page and I can.t complain to them until I register my product, so cant press next.  Will ofc phone them but I know the result already..  hope I can return it to the store.  

ps: have tried turned of dns-relay and plug and play, with no result.
it's not overheating is just slightly varm over the side above cpu I guess.
Checked the powercord and its firm and good.

Have D-link become a scam company?


update: uptime 16h !!!! :)
Disabled:   dns relay, upnp, spi, dhcp, advanced dns

that what it took to make it stop craching, but now I'm happy again :)

update: crached after 17h, then again 12h after cause of 1 file on bittorrent @4mb/s  
then again when downloaded 1 file on bittorent at @7mb/s.

This router goes back to store :(

Upgraded with firmware from singapore 2.01wwbeta6.02, brand new firmware and still working after 20h

ww= worldwide firmware
« Last Edit: April 13, 2010, 09:52:18 AM by tholoz »
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kyle2226

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I recently purchased a Dlink DIR-825 about two weeks ago. OUr linksys router crapped out and this one was recommended to me. All the computers in the house are running windows 7 ultimate. There is on computer wired into the router and 3 computers running off wireless. After the first couple of days the router would stop sending signal to all the computers but the blue globe would still stay blue. Now i have tried everything i can think of to fix it and nothing works! I am about to try a downgrade in firmware from 2.02na to 1.01. If anyone has come up with a fix for this please pass it on!
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rwbms

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Oh, I have a brand spanking new DIR-825 Hardware Version: B1, Firmware Version: 2.02NA which continually looses connection to internet (the little blue world icon turns orange).

I too have a B1 version DIR-825 I bought about 8 months ago now and updated to 2.02NA Firmware.  This has been occurring for the last 2 - 3 months and even a changed out cable modem ???.  After doing all the troubleshooting, I started blaming RoadRunner (Time Warner Cable) because Windows 7 Networking troubleshooters say there is a problem with my DNS server and to contact the administrator (me) or the ISP - I have a RR Network Tech coming out tomorrow!.  :-\  Now I find out after reading some of these posts, it is in fact the router!!  I will try the DNS Relay issue and see if that fixes it.  If that is in fact the culprit, this will get elevated to much higher authorities than the Support Department Technicians that don't answer the mail.  There are positives to knowing the right people! ;D
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speedmaster

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Ohhh I hope I've read this forum before buying mine... I'm fighting with this thing for more than a month (so I can't return it to the shop anymore....) thinking that I was not doing the right thing. Mine works fine in wireless but keeping dropping the wired connections randomly (each 3 to 5 minutes) and I have to power cycle it otherwise not even the config page can be accessed....

What should I do? Warranty? will it help? Pay the freight to get the same problem back is outrageous.... Linksys may be s*** but my WRT54G has been working for more than 2 years without a hitch. I've read a good review about this router and went for it... it was a paid advertising probably.

Cheers
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rick45241

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I used the patch offered in a previous post to reset the router. I then update to 1.01 as directed. I then updated to the 1.13N patch and have been connected steady for two days without a hitch.

Hope this helps
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rick45241

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scratch that - it acted up again and I gave up and joined the other Netgear 3700 users and am much happier
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speedmaster

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Count me as another one to never buy a product from Dlink again. I can understando defective units - they are normal - but I can't stand bad (inexistent?) customer service. Not only it does not work but no matter you do you cant get an answer from the company....  >:( angry with myself for not having researched better before buying...
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LOLinardo

  • Level 1 Member
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I don't want to sound like a complete moron here, but I've noticed something peculiar and I'm wondering if anyone else has noticed the same thing.

My family network uses this router (I live in another city, but visit periodically) and the ONLY time that we have problems is when I am home.  I've been trying to figure out what is causing this problem, but until now I came up blank.  The router is set up beside my desk and half the time time I open up my laptop at my desk, I have issues with the connection (as does anyone else in the house).  My question is: could the proximity of my laptop to the router (~3 feet) be interfering with the wireless signal?  Excuse my ignorance on the topic, but this has been irking me for a while, and I do not think that this router is as bad as it has been portrayed (as I said, it goes months without problems with regular use UNTIL I sit down at the desk).  It'd be nice if someone else with the router could test my theory.
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jarome

  • Level 2 Member
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  • Posts: 27

I have the same problem with Comcast dropping, and it is very hard to get it working again. The disable dns forwarding is grayed out for me! This router is really awful. It does not even work as a router extension either.
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