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[deca66]

Hi there,

I have 2 Samsung HD103UJ 1TB disks on my DNS-323. All worked during one year, then a problem appeared on one of them : it does not respond after some minutes of backing up from the good one to the faulty. After this faut, the disk appears as empty or does not respond. if I restart the DNS 323, the disk then disappears. If I unplug / replug it, it reappears and works again (http://forums.dlink.com/index.php?topic=13155.msg78169#msg78169), but it becomes again faulty during the next backup.

Any advise ? May I have to make a kind of "check disk" ? Is it a compatibility problem ? Other idea ?

[jamieburchell]

Could be a problem with the drive. You didn't indicate if you are running RAID, but if not you could try swapping the drives around and seeing if the same drive has problems- this will rule out the NAS and it's connector more than likely. If you suspect a drive is failing and you can, put the drive in a PC and run manufacturers diagnostics on it. Make sure you have another copy of your data before doing anything...

[deca66]

I have no PC with a free connector. I have a back up of the faulty drive. Is it possible to try to reformat it ? How ?

[jamieburchell]

You could create yourself a bootable Seatools for DOS diagnostic CD from the manufacturers website, remove the hard drive from your PC and insert the suspect disk instead and boot from your CD to check the drive. Just an idea.

You can reformat your NAS through the NAS's web interface.

[deca66]

You can reformat your NAS through the NAS's web interface.

I have firmware 1.07 and I don't have a function to reformat (does 1.08 have ?).
Is there another way to reformat ?

[jamieburchell]

Tools > RAID > Set RAID type and re-format

or run the Wizard again.

[deca66]

Tools > RAID > Set RAID type and re-format

or run the Wizard again.

But this will reformat both drives ?

[deca66]

Tools > RAID > Set RAID type and re-format

or run the Wizard again.

What may I do to reformat only the bad drive ? I have before to unplug the one I want to keep ? Then I use the above process, then I replug the good drive and all works fine ?
 

[jamieburchell]

I've never run two separate volumes so I don't know the process for getting the NAS to format one of them.

[deca66]

What may I do to reformat only the bad drive ? I have before to unplug the one I want to keep ? Then I use the above process, then I replug the good drive and all works fine ?
 

Does anyone knows ?

[gunrunnerjohn]

I'd remove the good drive, format the remaining new drive, then reinstall the good drive.  No chance of it formatting the wrong drive that way.