• February 27, 2025, 12:00:19 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Pages: 1 [2]

Author Topic: Can't log in on brand new DNS-323  (Read 14002 times)

Jon Petter

  • Level 1 Member
  • *
  • Posts: 9
Re: Can't log in on brand new DNS-323
« Reply #15 on: September 10, 2010, 08:06:09 AM »

As I said in my initial post:
Quote
I have tested: ... Reset Button
But I'll try to test it exactly in the way you describe it.

The Easy Search Utility did not work, so that may be an indication. I guess that the Easy Search Utility may query the NAS in the same way as when I try to login. But there shouldn't be any protocol difference between receiving the login page, and receiving the NAS authentication??

I tried to connect directly to the NAS before I left for work this morning (Norwegian time) and before I saw your instructions. I think I used a similar ip, but I'll try your proposal when I get home.

I'm in contact with dlink support norway, but they have a hard time putting me in contact with someone that knows the device.

Quote
Have you tried a different cable going to the NAS?
Yes.
Logged

chriso

  • Guest
Re: Can't log in on brand new DNS-323
« Reply #16 on: September 12, 2010, 02:48:42 AM »

As I said in my initial post:But I'll try to test it exactly in the way you describe it.

The Easy Search Utility did not work, so that may be an indication. I guess that the Easy Search Utility may query the NAS in the same way as when I try to login. But there shouldn't be any protocol difference between receiving the login page, and receiving the NAS authentication??

I tried to connect directly to the NAS before I left for work this morning (Norwegian time) and before I saw your instructions. I think I used a similar ip, but I'll try your proposal when I get home.

I'm in contact with dlink support norway, but they have a hard time putting me in contact with someone that knows the device.
 Yes.

Sorry for the delay for getting back to you.  Frankly I don't know the details of exactly what "Easy Search Utility" does, except that I figured that if it failed, like it did, it would tell a lot.  One possible problem was your web browser, but even if "Easy Search Utility" does something similar (login and such) it certainly isn't using your web browser.  So your web browser isn't the problem.

That basically leaves just a couple possible things.  One could be the router, but unless you went out of your way to set it up to a very restrictive mode it is unlikely.  If you are running some kind of firewall software it could be blocking something, if you have such software try disabling it.  Also you might as well turn off any spyware or virus scan software just to be sure.  Clearing all of that, I really would think that maybe the DNS-323 is defective.  (Note that directly connecting the DNS-323 to your machine might prove the router isn't the problem, but it really is pretty hard to setup if you don't know what you are doing).
Logged

Jon Petter

  • Level 1 Member
  • *
  • Posts: 9
Re: Can't log in on brand new DNS-323
« Reply #17 on: September 12, 2010, 05:28:53 AM »

I got it working now!

The simple solution: DO A RESET! (in the right way :-P)

I should have though of this before but I'm used to reset my asus router without the power cable connected. I must say that I'm a little embarrassed, but if this post will help one unlucky fellow some time in the future I can live with that.

As mentioned in one of the first posts, dlink should absolutely improve the documentation for this device. 14 pages is not enough for noobs like me :-P.

Thanks for all the help.
Logged

chriso

  • Guest
Re: Can't log in on brand new DNS-323
« Reply #18 on: September 12, 2010, 10:10:41 AM »

I got it working now!

The simple solution: DO A RESET! (in the right way :-P)

I should have though of this before but I'm used to reset my asus router without the power cable connected. I must say that I'm a little embarrassed, but if this post will help one unlucky fellow some time in the future I can live with that.

As mentioned in one of the first posts, dlink should absolutely improve the documentation for this device. 14 pages is not enough for noobs like me :-P.

Thanks for all the help.

That is fantastic.
Logged
Pages: 1 [2]