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Author Topic: Initial Setup Problems  (Read 5261 times)

rellikzephyr

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Initial Setup Problems
« on: August 25, 2010, 02:29:02 AM »

Hi

i am new to the NAS world so please be gentle

i have just purchased the dns323, and the problem i am having is Easy Search will not find the dns

i am running Win7. the dns is connected to a router which is connected to comp.

i dont know the IP of the dns. standard IP finds nothing.

i ran latest 4.4 Easy Search  still nothing

i have searched these forums and found nothing relating to my problem

im lost as to what to do

Thanks in advance

RellikZephyr
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!!!!clarkkent

  • Level 3 Member
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  • Posts: 104
Re: Initial Setup Problems
« Reply #1 on: August 25, 2010, 02:44:23 AM »

that is normally caused by a computer's firewall... or, the dns and your computer does not have the same lan segment.

if you don't have computer firewalls, try these other ways to access the configuration page of your dns:
a) use "dlink-xxxxxx" where the x'es are the last six characters of the mac add of the dns (found underneath)

b) while your dns is connected to your router, go to start>computer>network... you should see your dns there

c) temporarily connect your computer straight to the dns, assign static ip on pc of 192.168.0.2, access 192.168.0.32

d) log in to your router and look for the list of dhcp clients and search for your dns
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scaramanga

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  • Posts: 99
Re: Initial Setup Problems
« Reply #2 on: August 25, 2010, 02:45:49 AM »

Is your router configured to be a DHCP server?
Did you try logging-in to your router and find all connected devices' IPs?
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rellikzephyr

  • Guest
Re: Initial Setup Problems
« Reply #3 on: August 25, 2010, 02:56:46 AM »

only firewall i have is  windows firewall (EDIT: just checked firewall,  is disabled)

i dont understand what u  mean by "use dlink-xxxxxx ". what exactily do u mean use??

i dont believe my router is DHCP. i went into router but couldnt find any " find IP devices" or list of devices
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rellikzephyr

  • Guest
Re: Initial Setup Problems
« Reply #4 on: August 25, 2010, 03:02:52 AM »

deeper inspection into router

DCHP is enabled and...

found dns and found dns IP. browser IP search  finds nothing

saw a dns setting. says only use auto detected dns   keep that?

or change to only user detected dns?

and router firewall active, but disabling it. still cant find dns

« Last Edit: August 25, 2010, 03:13:15 AM by rellikzephyr »
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jamieburchell

  • Level 6 Member
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  • Posts: 947
Re: Initial Setup Problems
« Reply #5 on: August 25, 2010, 04:49:32 AM »

I would leave your router's firewall enabled unless you want to be hacked from the outside world. Also, DHCP should likely be enabled so keep that so.

You don't actually need to use the "Easy Search Utility" at all. Use it as a coaster or throw it in the bin :)

Temporarily disable any Windows Firewall/AntiVirus/Blocker software

Use the "reset" button on the DNS-323 to restore the settings to default manufacturers settings

Open up Internet Explorer or other browser and enter:

http://dlink-xxxxxx

Where xxxxx is the last 6 characters of the MAC address printed on the base of your DNS-323. (Suggested above). This will attempt to access the DNS-323 by it's network name rather than it's IP address which is currently unknown as your router automatically assigned it one.

Login to web administration area and assign the NAS a static IP address or a friendlier name (such as "NAS") to avoid future confusion.
« Last Edit: August 25, 2010, 04:54:45 AM by jamieburchell »
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gunrunnerjohn

  • Level 11 Member
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  • Posts: 2717
Re: Initial Setup Problems
« Reply #6 on: August 25, 2010, 06:19:46 AM »

You can also check the router's DHCP assignment table to see what IP address is assigned to the DNS-323 and enter that directly into the browser's address field.
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rellikzephyr

  • Guest
Re: Initial Setup Problems
« Reply #7 on: August 25, 2010, 12:07:41 PM »

ok  thanks for replies

i disabled my antivirus, and while doing it, found out my antivirus has a personal firewall as well. didnt know that....lol

disabling that, and dns shows up i easysearch instantly

i am about for leave for work  so cant continue setup

i will finish this after work today

Thanks again everyone, and i will return here to let you know how i go  and if i run into anymore problems

RellikZephyr
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rellikzephyr

  • Guest
Re: Initial Setup Problems
« Reply #8 on: August 26, 2010, 12:57:04 AM »

setup went fine and all going ...YAY

thanks for your help people...you know who you are

RellikZephyr
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