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[kdmccullum]

This is the second unit.  The first one reported that all 4 drives were bad so I replaced the 343 with a new one. This one didn't report the drives as being bad. I formatted the drives, rebooted and now I cannot log into the configuration page.  I can log into the applications page.  I can get to the default share on the drive, copy files and use it.  But I cannot change the configuration.  Is there any way reset everything back to factory defaults and start over?  I'm totally stuck.

I have an identical unit in the office that I setup and it has been working perfectly for months.  I did everything the same with this one and I am stuck.

Kurt

[JavaLawyer]

Holding the reset button for more than 5 seconds on the back of the unit should reset the factory defaults.

[kdmccullum]

Tried that.  Still just a login page that won't let me in.  In fact, nothing on the unit changed.  It just stayed powered up with no visible reboot.

[JavaLawyer]

I had read somewhere else that you should try the following: (1) unplug the DNS-343 power cord; (2) wait for the device to cool; (3) reboot; (4) try the reset button procedure

[kdmccullum]

Thanks, but that didn't work.  Don't know what is going on with this unit.  I just want to reset the dang thing and start over. 

[kdmccullum]

UPDATE:  Pulled all the drives out and added them back one by one, formatting them as I went.  One of the drives was bad.  As soon as I found it, the problem went away.

Thanks for the help.

Kurt