I have two DPH-125MS phones that will not seem to do a firmware upgrade. Presently, they are on 1.12.16. I have tried using firmware 1.12.18, 1.12.19 and 1.12.25. All upgrades using the Response Point Administrator fail. All systems are on a wired connection. I have also tried doing a factory reset on the phones and retrying the push of the firmware to no avail.
Here is the error message:
Upgrade started: Mon Sep 20 10:45:20 MDT 2010
Device Type: phone
Device Name: Test phone
Manufacturer: D-Link
Model: DPH-125MS
MAC Address: 00-1B-11-97-6F-59
Release Date: Jul 31, 2009
Current Version: 01.12.16
Target Version: 01.14.25
Status: Upgrade failed: Unspecified error
Note that the upgrade of this device is incomplete, even if it has a different version number. If the device does not function properly, contact the manufacturer's product support service.
Failed in step: 1 of 1
Error Category: ERROR_CATEGORY_FLASH_FAILED
Error Internal State: FLASH_ERROR
Exception details: 2147500037
Error Details: Unspecified error
HttpStatusCode: 500
HttpResponse: File format not support !
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Upgrade ended: Mon Sep 20 10:45:53 MDT 2010
I'd appreciate any assistance! Thank you!
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Topic: Cannot upgrade firmware - DPH-125MS (Read 5664 times)