I bought this item about a month ago and everything was going smoothly, however until recently, everytime I restart my computer or shut down windows I am unable to connect again when windows starts back up. Firmware is already updated, and this just started happening yesterday. I am not sure why it would fault. Any thoughts?
Also, I do not have an ISP email/password so I am unable to install the program completely (however, the other computers on the network do not either and they're still able to connect, except for mine and my husbands). Is there any way I can get around that?