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Author Topic: Power black-out and now NAS won't respond  (Read 3898 times)

moggsajt

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  • Posts: 9
Power black-out and now NAS won't respond
« on: December 22, 2010, 01:57:59 AM »
Hi,

Yesterday I had a power black-out and now it isn't possible to connect to the NAS by the network. I have tried to reach the admin.jsp page to login but there is no response!

When I power up the NAS everything seems OK, there is no led indication that the diskdrives are corrupt and the NAS power button flashes blue during the startup and then the button stops flashing after a while. Both diskdrive indication LEDs are blue and the network led is flashing.

I have tried to power down the unit, unplug the power and then power up the NAS again. But no response!

Could the IP-adress of the NAS have changed?
Why isn't it possible to connect to the NAS!
Is it broke? In that case, does the warranty cover this?

//moggsajt




 
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jamieburchell

  • Level 6 Member
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  • Posts: 947
Re: Power black-out and now NAS won't respond
« Reply #1 on: December 22, 2010, 02:56:35 AM »
If your NAS was configured to use a DHCP server to obtain an IP address, it could well have changed. We recommend setting a static IP address for this very reason.

You should be able to work out what address the NAS is using from the router's interface/Windows networking, etc.
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If your little 323 is not working right,
You've racked your brains and been up all night
Take a deep breath and wipe away the sweat,
Login as web admin and try a factory reset!

moggsajt

  • Level 1 Member
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  • Posts: 9
Re: Power black-out and now NAS won't respond
« Reply #2 on: December 22, 2010, 03:04:41 AM »
Thanks for the reply, I will look up that in my router.

Is it possible that an reset can fix the unit?

//moggsajt
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jamieburchell

  • Level 6 Member
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  • Posts: 947
Re: Power black-out and now NAS won't respond
« Reply #3 on: December 22, 2010, 04:30:03 AM »
I'm not sure there is anything to "fix". It may just be using a different IP address.
Logged
If your little 323 is not working right,
You've racked your brains and been up all night
Take a deep breath and wipe away the sweat,
Login as web admin and try a factory reset!

axa

  • Level 1 Member
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  • Posts: 11
Re: Power black-out and now NAS won't respond
« Reply #4 on: December 22, 2010, 08:29:02 AM »

If you remember the name you have given your unit on your network, try pinging it

So if you unit is called SLAPPY for example...

Open a command prompt
Type in     ping SLAPPY
Push "Enter"

The result should show the ip address of your dns (provided it responds to the ping)
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