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Author Topic: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500  (Read 15301 times)

rick_muncie

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Last Sunday I bought the DGL-4500.  Man oh man I am happy with this router, I love it.  I run it in 5GHZ mode, n only (no mixed).  I have the latest firmware on the router.

But I want some of that Xtreme N goodness (300Mbps) so Monday I bought a new DAP-1522.

Problem is when I took it home, it didn't sync up with the router (the push button stuff always timed out), and when I connected it to my PC for manual setup, I couldn't pull up DLINKAP web interface to set up the accesspoint/bridge.

So I called D-Link Tech Support.  I told them the situation, explained I tried everything (yes I disabled firewalls and all that, including disabling DHCP and using a fixed IP address), but couldn't get manual set up to work.  I also never could get push button set up to work, but the guy had no explanation for that.

After having me try a few things, he says the device is defective and tells me to return for another one.

So I did that today (Tuesday), and just tried push button set up with the new DAP-1522 with DGL-4500.  SAME THING!!!  Again!

I haven't tried manual setup, but I figure the same problem will happen.  I don't want to call D-Link because I highly doubt I got two new defective DAP-1522's in a row.  All they are going to do is try a few things and then declare it defective.

Can anyone please help?  Why isn't it syncing up with push button stuff?  I just want it to set up easy.  Beyond that, why am I unable to do the manual set up?  I doubt both of these are even defective.  now I'm starting to wonder if the first dap -1522 I had was even defective.

Should I try syching these up with the DGL-4500 in 2.4ghz mode?  Would that help?  The support guy never tried this the first time, but it's the ONLY thing I can think of why I had two DAP-1522 that can't sync up with DGL-4500. [EDIT:  I just tried the 2.4 ghz mode.  SAME RESULT.  Arrrrrrghhhhhh]

Please help.  I am beyond frustrated and this is driving me nuts!!!!  Thanks!!!
« Last Edit: June 10, 2008, 09:17:31 PM by rick_muncie »
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rick_muncie

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #1 on: June 10, 2008, 10:01:34 PM »

So I tried connecting this to my mac for the manual set up, and presto, I am able to log into the DAP-1522.

BUT I can't get the darn thing to connect with my DGL-4500.  Can anyone help?  Thanks!!
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rick_muncie

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #2 on: June 10, 2008, 10:37:41 PM »

Now I can finally connect to DGL-4500, but I'm not getting any internet through the DAP-1522.  I used the set up wizard and even did it manually.  Still nada.  Please help, thanks.
« Last Edit: June 11, 2008, 12:31:13 AM by rick_muncie »
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rick_muncie

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #3 on: June 12, 2008, 09:45:18 PM »

I guess this forum isn't as helpful as I thought it was.

Yesterday I tried to call dlink tech support.  First time I was on hold 10 minutes and then I heard a ring, background noise for a second, and then a click.  I tried again, same thing.  10 whole minutes and the same thing: a ring, followed by a second of background noise, and a click.

I'm done with the piece of crap known as the DAP-1522.  I'm convinced that it is a piece of crap until DLINK comes to my apartment and in person tries to set it up and either gets it work or admit it's a piece of crap.

I guess nobody try to use a DAP-1522 with a DGL-4500.  You'll only be in for serious headaches.  Love the dgl-4500, but DAP-1522.  Something is wrong when the linksys n wireless bridge I bought was a cake to setup and I had to go through all the crap for the dap-1522.
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melanchete

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #4 on: June 13, 2008, 01:01:08 AM »

Okay, I will take a stab at this.  Please note that I do not have a DAP-1522, but it should work.  Have you shut off the DGL-4500 and tried to setup the DAP-1522 direct?  Once you can connect direct and configure this direct and save your settings, you then should be able to fire up the DGL-4500 and configure the DGL-4500 to work with the DAP-1522  You might have to give the DAP unit a static IP address, this is for your sanity and to get to the management console.  Have you tried the auto mode switch on the back of the DAP unit?
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Lycan

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #5 on: June 13, 2008, 09:55:27 AM »

What position is the DAP-1522 selector switch in the back set to?
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Lycan

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #6 on: June 13, 2008, 09:56:29 AM »

Also did you set a default gateway in the units configuration?
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rick_muncie

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #7 on: June 13, 2008, 02:09:27 PM »

The position is set to bridge.  That's how I planned to use it, and that's how I was told to have it the first time I talked to tech support.

"Also did you set a default gateway in the units configuration?"

I don't think I understand this question.  When I was finally able to access the web interface, I tried to set it up manually to connect to my router and I also tried the Wizard.

My router uses no security, just an SSID that is not broadcast so that people need to know the SSID to connect to my router.  When you set up the DAP-1522 to work as a bridge, this is all you need to tell it.

It didn't work.  Sometimes on the web interface "Status" screen, it would say connected, sometimes disconnected, but no matter what I wasn't able to use the internet (Cable) that was connected to my DGL-4500.

The DGL-4500 is my car and ready to go back to the store straight after work.  Maybe someday D-Link will improve this line of wireless bridges and then one I day I can take advantage of Xtreme N (300 Mbps) with a bridge that's easy to set up, like the Linksys wireless n bridge.
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rick_muncie

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #8 on: June 13, 2008, 02:18:03 PM »

Okay, I will take a stab at this.  Please note that I do not have a DAP-1522, but it should work.  Have you shut off the DGL-4500 and tried to setup the DAP-1522 direct?  Once you can connect direct and configure this direct and save your settings, you then should be able to fire up the DGL-4500 and configure the DGL-4500 to work with the DAP-1522  You might have to give the DAP unit a static IP address, this is for your sanity and to get to the management console.  Have you tried the auto mode switch on the back of the DAP unit?

I don't even understand what you mean.  I've had my DAP-1522 connected directly to computers the entire time I've been trying to set it up.  I don't even know what you mean by turn off the DGL-4500 and setup the DAP-1522 direct.  I thought I made it clear I am trying to use it as a wireless bridge, a way to wirelessly connect my non-wireless capable PS3 and XBOX 360 to the DGL-4500 and get 300 Mbps speed (for file transfers from other computers to these devices).

To set up my DAP-1522, it is necessary that DGL-4500 be on and that DAP-1522 makes a connection with the router.  That's how bridges work. 

Maybe the problem is that the DAP-1522 is needlessly complicated because it is both a bridge and access point.  Maybe if it was just a bridge (like the linksys device I was referring to), it would be an easy set up.  Maybe all the access point stuff is what makes everything screwy, complex, and not easy to set up.

That's why I think I'll return this and wait and see if D-link ever releases simply a multi-port wireless bridge Xtreme N.  I appreciate the help you guys are trying to give, but trying to set up this device has caused too much frustration, and it shouldn't be like that, especially when trying to create a network that's all "D-Link."
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melanchete

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #9 on: June 13, 2008, 03:32:51 PM »

If you have tried auto mode and can make it work, then you should take it back or find someone more adept.

Quote
Auto Mode
If the switch on the back panel of the DAP-1522 is set to “Auto”, the device will wait for 30 seconds, looking for an IP address. If an IP address is found, it will automatically shift to AP mode. If an IP address is not located, the DAP-1522 will automatically shift to Bridge mode.
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rick_muncie

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #10 on: June 13, 2008, 05:01:41 PM »

If you have tried auto mode and can make it work, then you should take it back or find someone more adept.


I assume you meant "can't make it work," but I take offense to your suggestion that I find someone more adept.  I know what I'm doing.  I've played around with many routers, bridges, etc.  I run XP, OS X, and Ubuntu Linux and have dealt with networking issues on all three.  Problem is, this device, the DAP-1522, is horrible.  And Dlink tech support on it has been horrible.

First of all, the first time I had one and I had actually got through to a tech support guy, he "determined" in a few minutes that it was defective, but the one I got the next day had the same problems.  Seems like the defect was in tech support and the people who made this product.  The defect in tech support is further supported by my repeated attempts to call tech support on DAP-1522 #2.

How would you feel if you were on your second DAP-1522 AND THE SAME PROBLEMS HAPPENED as when you first set up #1 and the tech support guy declared #1 to be "defective?"  How would you then feel when you tried to call tech support on DAP-1522 #2 and each time you called, you were on hold for a full 10 minutes (after taking about 5 minutes to get through the automated system), endlessly hearing repeated messages about you can get tech support online, and then you finally get a ring, some background noise for a second (which sounded like someone picked up), and then a hang up click?

I don't think your thought based on all of this would be to "find someone more adept."  It would likely be to give up on an obviously lousy product and hope that in the future, the company (D-Link) would put out an Xtreme N wireless bridge that is actually easy to set up and get running properly.  Who knows, maybe that product was the DAP-1555, but that has been discontinued.

Another thing is that considering this is a d-link product (The dap-1522), you'd think there would be a forum on it here.  But alas there is not.  I wonder if that has anything to do with the popularity of a product that does not work properly for many people and that is obviously difficult to set up properly (contrary to the "Quick Install" instructions included with the device).
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melanchete

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #11 on: June 13, 2008, 05:32:46 PM »

Last post for me on this. 

Correct; if you can't make it work, then take it back.  If you took offense, I can't help you. 

The point was:  Did you try "Auto mode"? 

When you go into the DGL-4500 do you see the device in the "Wireless Client List" or "LAN Computers"  If not it is broken.

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Ethereal_Dragon

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #12 on: June 14, 2008, 07:23:09 PM »

Sorry to hear about your troubles. I can try to help walk you through the setup, even though I am not familiar with that product...

First off... I will start by saying that no, I don't work for D-Link, but I suppose you could say I am a D-Link Fanboi.... my network is all D-Link, and I love it.

Secondly, PERSONALLY, I stay away from the "Wireless Draft N" standard like the plague.... it has yet to be fully ratified, and is still in the 'Draft' stages. You really have to read the fine print, and be up on your game with this.... PERSONALLY, I have to say SHAME ON D-LINK, and SHAME on all the other OEM hardware companies that are jumping on this "Pre N" or "Draft N" bandwagon... It's totally RUBBISH. Basically, consumers are purchasing BETA DEVICES. That being said (sorry, lol), here is what the DAP-1522 page shows....
Quote
Bottom of the page.....
http://www.dlink.com/products/resource.asp?pid=663&rid=2650&sec=0

This product is based on IEEE draft 2.0 802.11n specifications and is not guaranteed to be forward compatible with future versions of IEEE 802.11n specifications. Compatibility with draft 802.11n devices from other manufacturers that are not Wi-Fi® certified is not guaranteed. All references to speed and range are for comparison purposes only. Product specifications, size, and shape are subject to change without notice, and actual product appearance may differ from that depicted herein.

Third thing.... Seeing as this device is still in its firmware 1.00 revision, which was released 04/08/2008, this thing is still VERY much in its infancy, and bugs are to be expected.... That goes hand in hand with purchasing a newly released piece of hardware... You just have to either work with it and accept the rough road in the beginning, or choose a more mature platform. I have been there myself with my D-Link DNS-323, which I bought days after its release, but I LOVE the thing, even with my new recent issue, which I already resolved....


Anyways... on to helping you out with this.

Connect a PC directly to the unit, and give the PC a STATIC IP address of

192.168.0.x (pick a number between 1 and 254, EXCLUDING 50) with a subnet mask of 255.255.255.0
Once that is done, open your web browser and type in 192.168.0.50. This should bring you to the configuration page for the DAP...

The router and the DAP will have to be in the same subnet in order to work... By default, the DGL-4500 is 192.168.0.1 and the DAP-1522 is 192.168.0.50 both with 255.255.255.0 subnet masks.. This shouldn't be a problem. I would recommend that you DISABLE DHCP in the DAP, and let the DGL handle the DHCP requests... you don't want to have 2 DHCP servers in the same network... makes things hairy.

As far as security goes, I would HIGHLY SUGGEST that you add some for of actual security to the wireless, other than just having the SSID being 'hidden' (which for the record really doesn't do anything... people can still connect to it)... Personally, I use a WPA2 scheme with a 63 character ASCII key, in addition to MAC filtering, and hidden SSID....

Since I haven't worked with bridged wireless connections before, I can't say with 100% certainty, but I THINK That the SSID's for both the DGL and DAP have to be identicle.... but again, I can't confirm that, because the 'stuff' hit the fan at work, and it is really busy right now.... let me know how far you get....
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rick_muncie

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #13 on: June 17, 2008, 02:14:18 PM »

"Ethereal_Dragon"

Thanks for your attempt to help.  I did return this before you posted this, but I appreciate your assistant in trying to help me instead of saying "Either return it, or find someone more adept."  As you can see, that is an extremely rude comment.  I know what I'm doing (I'm plenty adept), and this piece of garbage, the DAP-1522, doesn't work.

I decided to wait it out.  Maybe I'll repurchase this after there is a firmware update, or wait for another Xtreme N wireless bridge.  As I said, it would be nice if there was one that did not also double as an Access Point.  I wonder if this makes things needlessly complicated.

Thank god the DGL-4500 is a great router.  Before getting it I had bought a Linksys N router and it was garbage, I guess I'll just have to settle for the 50-100 Mbps I get between the DGL-4500 and the Linksys N wireless bridge.  :'(
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Lycan

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Re: Help! I'm at my wits end trying to set up DAP-1522 with DGL-4500
« Reply #14 on: June 17, 2008, 04:13:02 PM »

First their no where near beta devices. Making that statement shows your lack of understanding of how "beta" hardware and testing works.
Second, simply because the IEEE hasn't ratified the solution doesn't mean it doesn't work.
Like anything in technology, the company seeking to create the device requires revenue to keep operating.
Obviously there's a demand for these "beta" prodcuts as the DIR-655 is one of the best selling routers D-Link has ever made.
Stable, reliable and fast.

All ratification would mean is that all the vendors would be backwards compatible with one another. Hardware problems and programming issues would still exist.
I mean G is ratified and the L-Brand WRT-45g is STILL plagued with problems.

Locking Topic.
« Last Edit: June 17, 2008, 04:40:15 PM by Lycan »
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