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Author Topic: More Information is no longer working the same way...  (Read 4864 times)

twwebster

  • Guest
More Information is no longer working the same way...
« on: October 09, 2008, 07:24:02 AM »
You used to be able to say More Information on the RP auto attendant and it would say the Business Hours, Location and Fax number all back-to-back.  Now it only says the Business Hours. 

Is this supposed to be this way now?
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Mlachake

  • Poweruser
  • Level 3 Member
  • ***
  • Posts: 203
Re: More Information is no longer working the same way...
« Reply #1 on: October 16, 2008, 09:54:13 AM »
Please confirm that those prompts have check marks against them under Configure Automated Receptionists Properties. In addition, verify that your prompts have not been removed.
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twwebster

  • Guest
Re: More Information is no longer working the same way...
« Reply #2 on: October 17, 2008, 08:37:34 AM »
Prompts work individually.  I can say "Fax Number", "Hours", and "Location" and they work fine.  However, "More Information" now only plays "Hours" prompt.  It used to play all of them back to back.
« Last Edit: October 17, 2008, 08:51:12 AM by twwebster »
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