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Author Topic: Problem with DNS 323  (Read 6921 times)

Maria

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  • Posts: 4
Problem with DNS 323
« on: December 02, 2008, 08:12:36 PM »
I can not get connected to the DNS 323.  It seems that the two hard drive light keep blinking on me.  I got the latest firmware running on RAID 1, firm ware 1.05.  I use Easysearch to look for the drives.  It recognize the drive.  However, whenever I click on "Configuration" I got the message that "the device is no longer available".  Please help guys I got a lot of valuable stuffs on this drive I would like to save them.   Thanks
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ECF

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  • Posts: 2692
Re: Problem with DNS 323
« Reply #1 on: December 18, 2008, 01:42:22 PM »
Please restart the unit and you PC and try again. If you are still unable to connect disable you anti-virus software and try again.
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Never forget that only dead fish swim with the stream

hilaireg

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  • Posts: 348
Re: Problem with DNS 323
« Reply #2 on: December 18, 2008, 02:57:03 PM »
Also check that your DNS is not configured with the IP address an existing device on your network.
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jswashburn

  • Guest
Re: Problem with DNS 323
« Reply #3 on: December 18, 2008, 07:55:07 PM »
Sounds like some firewall program that's blocking the request.

In the Control Panel, you can find Services. Right-click over Windows Firewall and choose "stop". Also, be sure to disable any other firewall software that might be running. ZoneAlarm or built-in firewalling with your Anti-Virus suite comes to mind.
« Last Edit: December 18, 2008, 07:57:14 PM by jswashburn »
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litimoth

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  • Posts: 2
Re: Problem with DNS 323
« Reply #4 on: December 21, 2008, 12:28:23 PM »
Since Easy-search shows the unit, and thus the IP, you could try the following:

As far as I understand, the Configuration button just opens the webpage, so you can try entering in your favorite browser "http://<IP>"  (e.g. http://192.168.0.32 with default IP).

However, it seems you really want to access the data on the drives, so you could open Explorer, and type "\\<IP>"  (e.g. \\192.168.0.32) and see if a network folder will show up.

If neither of these work, it is clearly not the fault of easy_search program, and you should check the unit's IP, your firewall, etc. as the other folks are suggesting.  One other thing to check - perhaps your "File and Printer Sharing for Microsoft Networks" is disabled?

Hope that helps
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