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Author Topic: UK version of Firmware 1.06  (Read 5850 times)

CharlesC

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UK version of Firmware 1.06
« on: January 02, 2009, 07:18:25 AM »

I was wondering when a UK version of 1.06 was going to be made available ?

I have called the UK support number to ask about version 1.06 and the person on the call centre was no help at all.

Thanks

Charles

[edit]
p.s. - One other thing I forgot to say was that the US site should have a notice on it that the 1.06 is only for US hardware - it is not clear that this is the case.
« Last Edit: January 02, 2009, 07:32:42 AM by CharlesC »
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fordem

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Re: UK version of Firmware 1.06
« Reply #1 on: January 02, 2009, 07:50:23 AM »

To deal with your first point - you're asking the question on a forum belonging to US support - I don't think they are in a position to answer a UK support related question.

To deal with your second point - do you need anything more clear than this.

Quote
This firmware is engineered for North American products only.
Using this firmware on a device outside of North America will void your warranty and may render the device unusable.

Please contact the D-Link office in your region for firmware updates that are compatible with your D-Link product.
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RAID1 is for disk redundancy - NOT data backup - don't confuse the two.

boxst

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Re: UK version of Firmware 1.06
« Reply #2 on: January 02, 2009, 08:58:33 AM »

Hello

I'm in the UK and using the US firmware?  What doesn't work?

Steve
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CharlesC

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Re: UK version of Firmware 1.06
« Reply #3 on: January 02, 2009, 09:20:03 AM »

To deal with your first point - you're asking the question on a forum belonging to US support - I don't think they are in a position to answer a UK support related question.

Well they should be - since the UK is not.


To deal with your second point - do you need anything more clear than this.


Well in short yes - given the poster following you comment clearley did not see that nor did I - it should be at the very least in the Release Notes.
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fordem

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Re: UK version of Firmware 1.06
« Reply #4 on: January 02, 2009, 11:33:33 AM »

Well they should be - since the UK is not.

It would be nice to know why you feel the US folks should know more about D-Link UK's business than D-Link UK themselves

Quote
Well in short yes - given the poster following you comment clearley did not see that nor did I - it should be at the very least in the Release Notes.

1) I see nothing in boxst's post to suggest that he did not see the warning, he may simply have chosen to ignore it - and he would not be the first to do so.
2) The warning is on the download page headed by the word "Attention" in red - if you didn't "notice" it there, would you have seen it elsewhere?

What ever else you can blame on D-Link, in this instance, they did their part and cannot be held responsible for your failure to read.
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RAID1 is for disk redundancy - NOT data backup - don't confuse the two.

CharlesC

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Re: UK version of Firmware 1.06
« Reply #5 on: January 02, 2009, 01:29:30 PM »


2) The warning is on the download page headed by the word "Attention" in red - if you didn't "notice" it there, would you have seen it elsewhere?

You are correct it is on the download page - but at the bottom - under version 1.00 - for most visitors to the page it would not be visable unless they scrolled down to the very bottom - as for what would have made it more noticeable - putting it at at the top of the page for a start -or as I said in my previous post in the Release Notes.

What ever else you can blame on D-Link, in this instance, they did their part and cannot be held responsible for your failure to read.

I don't believe I am - however what is obvious is they could make it clearer - that is my point.

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