Yeah, connecting the computer direct was next step - back home so have been able to do that, rather than remote diagnosis.
10MB/s when connected directly, so it is the Powerline stuff.
I was confused at first because I can transfer to my other PC fine - not massively speedy, but fine - via them. So I thought I could rule them out. But for some reason NAS + Powerline = trouble.
At least the netsh thing has made it usable from my main PC, because without that it just wasn't playing ball.
Thanks.