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Author Topic: Windows 7 64b print problems  (Read 31757 times)

boeskip

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Windows 7 64b print problems
« on: September 08, 2009, 12:49:17 AM »

Hello,

I'm a lucky owner of a DPR-1260 that always worked fine with a Vista 32b PC and notebook...
I have connected a HP PSC2210 and a Dymo Label printer to the printserver.
I loaded Firmware 1.24 on the printserver
This combination always runned fine...

Now that I installed Windows 7 64b on my PC I have lots of problems printing jobs.
Example: I do the setup and afterwards choose for testpage. I hear the printer taking a page and .... nothing... Powering off the printer and repowering it, sometimes helps and the printer prints the test page.

But always when I choose to print something, I see the job in my que, I hear the printer taking a paper but then he job dissapears and the printer prints nothing.

I have the same result on my PSC 2210 and my Dymo label printer.



Printer from a Vista 32b on my notebook, everything prints fine...





So how do I solve this?  ???  ???  ???
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bjrichus

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Re: Windows 7 64b print problems
« Reply #1 on: September 09, 2009, 07:48:25 PM »

At work, I have Windows 7 64bit on six PC's and we all have trouble printing to Linksys and DLINK print servers from them... Yet both XP and Win/7 32bit work just fine with them.

As usual, most vendors are slow off the mark with (or simply don't offer) 64 bit support.

My work-round is to set up the printer as a share on a 32bit machine and print through it, rather than directly from the 64bit system to the print server. This way the 32bit system handles the print server as the print job is sent from the 32bit system to the print server.

It's a kludge but it worked for me.

Hope this helps.
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boeskip

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Re: Windows 7 64b print problems
« Reply #2 on: September 13, 2009, 11:07:57 AM »

but isnt windows 7 not OS where people will switch from 32b tot 64b???
If so, I think vendors will have to test and make everything 64b proof...

Hopefully Dlink will soon add 64b support to their products.
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bjrichus

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Re: Windows 7 64b print problems
« Reply #3 on: September 19, 2009, 03:47:40 PM »

but isnt windows 7 not OS where people will switch from 32b tot 64b???
If so, I think vendors will have to test and make everything 64b proof...

Hopefully Dlink will soon add 64b support to their products.

I agree 100% with you.

Unfortunately, vendors don't seem to want to do that. In the past, they only think in terms of of 32bit systems, probably because there have not been enough 64bit users out there to justify making drivers for everything they sell on 64bit systems.

Now, 4Gb RAM is kind of becoming entry level for corporates and frankly, with the cost of RAM as it is, there will be more 64bit consumer users than ever soon; I have 8Gb on my work laptop, my desktop has 6Gb at work and have 4Gb in my home PC.

I'm going to build a replacement next year (or for Christmas if cash allows) for my home PC and am going for 8Gb in it too. $120 is the cost right now for that 8Gb, so it's hardly expensive, considering that when I built my last home PC, $95 was the cost for just 2Gb. I got to say that the performance gains with the extra RAM is very much worth the (lowly $60) it on a Core 2 Duo CPU PC.

I think there will be winners and losers in the hardware world over the next few years, and those vendors who don't offer 64bit drivers quickly will be the losers.

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boeskip

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Re: Windows 7 64b print problems
« Reply #4 on: September 28, 2009, 10:34:00 PM »

I think there will be winners and losers in the hardware world over the next few years, and those vendors who don't offer 64bit drivers quickly will be the losers.

respect...  ;D
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bjrichus

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Re: Windows 7 64b print problems
« Reply #5 on: September 29, 2009, 06:25:13 PM »

 ;)
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jmp2linux

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Re: Windows 7 64b print problems
« Reply #6 on: December 24, 2009, 12:29:23 AM »

I had the same madenning problem... DPR-1260 can't print when print job is submitted by Win7 64-bit PC.  DLINK's product page on DPR-1260 has zero help (arrggh!)  This used to work perfectly on WinXP, Vista 32-bit and Linux.

Eventually, found a solution at

http://social.answers.microsoft.com/Forums/en-US/w7hardware/thread/89c0980a-3d77-4720-b114-44872d9566ba

Install the printer via this "Add a printer" --> "Add a network printer" --> follow the rest of the wizard.  Then delete the other printer entry that didnt work.  NOTE: The DPR-1260 web server install printer wizard does not work on Win7 64-bit.

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bjrichus

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Re: Windows 7 64b print problems
« Reply #7 on: December 24, 2009, 04:12:49 PM »

I have found that some inkjet/scanner multi-function printers need to be connected via a USB port for the advanced functions - like scanning - to work.

This has nothing to do with DLNK, but how the drivers are written. They use proprietary protocols and assume a direct connection to talk between the computer and the device and don't always work properly when there is a network 'in the way' (if see what I mean). I tend to not get ink cartridge management or scanning, but printing works (mostly).

@jmp ... The connect via a TCP port method requires the printer driver on the PC and the DLINK firmware/driver to work perfectly together too (and in my case, on a 64bit O/S)... guess what? Some don't.

 :'(
« Last Edit: December 24, 2009, 04:16:17 PM by bjrichus »
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BJ469

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Get a little more creative??
« Reply #8 on: January 05, 2010, 05:57:48 AM »

Come on, "won't work for Windows 7"?  Nonsense.  The OEM won't spend $500K to develop a driver and support its release, perhaps.  I'm using Windows 7 64-bit Ultimate with a DPR-1260 and a HP PhotoSmart 1115 [that isn't even Vista compatible!] daily without issue.  I didn't bother to look at the MS KB (knowledge base or known BS?) but my W7 was happy to install a 'network printer' and I'll add a lot easier than my Vista Business, XP Professional, XP Home, or Mac OS X.6 machines did.  The installed printer doesn't appear to be networked at first glance because W7 wants the users perception of their networked devices as working all together.  Here are the steps I used to install...

Start > Devices & Printers > Add a Printer > Add a network, wireless or Bluetooth printer > The printer I want isn't listed (unless it is!) > Add a printer using a TCP/IP address or hostname > Device Type = Autodetect / Hostname or IP address: 192.168.XXX.XXX (The 1260's IP assigned by your router - make it a static IP beforehand) / Port name: [the autofill IP is fine] > Additional port information required = Standard "Network Print Server (2 ports - USB)" > Select the driver for the printer you want to use...

Once the install is complete go to the Devices and Printers screen and click on the new printer.  Click Customize your Printer, change the name if you prefer and then on the ports tab.  Mine is set to Protocol "Raw", Port Number 9100, Community Name "public".  The only other thing I may be doing differently is that I have set the printer to auto-show the print preview before printing.  Yes, its an additional click but it seemed to have made all the difference in my case.  It also gives you the chance to correct something like printing a second page with just a header URL, etc.

I realize that time is a luxury and not everyone has a lot of it, especially for trivial tasks like addressing antiquated equipment compatibility issues after an upgrade, but I firmly believe if you say can't enough, you WON'T.  But for those who enjoy a challenge occasionally I hope this points you in the right direction.  Good luck  ;D
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Benjamin Dover

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Re: Windows 7 64b print problems
« Reply #9 on: January 06, 2010, 03:39:15 PM »

Yep, followed your suggestions with no success.  I am using W7 home premium, perhaps that makes a difference.

I also found that DLink customer service is a joke.  I emailed a query on how to install this beast on W7 and i got an email reply; http://192.169 etc will not open so i can't install the driver.  The email said to reply if there were troubles and I did.  The email was bounced back as undeliverable.  Great.  Then I got a tech on the phone; after about a half hour of getting nowhere he hung up on me.

I'm thinking I'll trash this unit and find something else that actually works and that has tech support that is actually ... supportive.
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R8ER4life

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Re: Windows 7 64b print problems
« Reply #10 on: January 15, 2010, 10:33:01 PM »

I just got a new system, replacing my dying XP Professional base one, that has Win7 and I can't even get the softare to install???  I have Win7 Professional and when I put the disk in it won't install...I can't seem to set up a new printer etc...I have an HP LaserJet 1012 attached...HELP!!!
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badu

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Re: Windows 7 64b print problems
« Reply #11 on: April 21, 2011, 07:13:31 AM »

Hi,

I wanted to thank BJ469 for his advice.
I run into issues setting up my D-Link 704P ver B3 as a Print server on Win 7 Pro 64 bit for an HP LaserJet 6L. I tried using the D-Link supplied print server. It installs, but doesn't show in the list of available ports.
My steps were these:
Start > Devices & Printers > Add a Printer > Add a network, wireless or Bluetooth printer >
The printer I want isn't listed (unless it is!) > Add a printer using a TCP/IP address or hostname > Device Type = Autodetect / Hostname or IP address: 192.168.XXX.XXX
(The 1260's IP assigned by your router - make it a static IP beforehand) / Port name: [the autofill IP is fine] > Device Type select Custom  -> Settings -> Protocol LPR / Queue Name lp LPR Byte Counting Enabled Checked / Didn't bother with SNMP - leave it disabled.
I wanted to mention that I tried setting the same printer as a local printer first (using LPT1:) and then changing the port as Network. Did not work for me. Best follow steps above.

Cheers,
Badu
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