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Author Topic: DNS-323 Crashed, No data, RAID 1, Help  (Read 6659 times)

erinsteadman

  • Guest
DNS-323 Crashed, No data, RAID 1, Help
« on: January 20, 2009, 04:37:17 PM »
Was working one day then all of a sudden stopped.  Could no longer access shared drives.
Through Web interface, browse button shows no folders when trying to share.  Scan Disk option under tools, says drive Error.  Lights are still blue.

I took both drives out and have tried EXTIFS to read them, but nothing shows up in Windows.  I have tried Disk Internals Linux Recovery on one of them and it found many files, but only image files.  bmp, jpeg, gif, tiff and png.  None of the other files show up anywhere.

At this point, all we're worried about is getting the data recovered, making the drive usable again is secondary.

Thanks in advance
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hilaireg

  • Level 3 Member
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  • Posts: 348
Re: DNS-323 Crashed, No data, RAID 1, Help
« Reply #1 on: January 20, 2009, 08:14:53 PM »
Hi erinsteadman,

Have a look a the following product; I was able to reconstruct and salvage data off a new client's system with it:

http://www.paragon-software.com/


Once I salvaged the most of the data, I explained to the client that RAID is for redundancy and it does not the same as a backup.

Best of luck,
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erinsteadman

  • Guest
Re: DNS-323 Crashed, No data, RAID 1, Help
« Reply #2 on: January 21, 2009, 09:20:42 AM »
Even that's not helping, just says the partition is unformatted.  Any other ideas?  I find it strange that the Disk Internals Linux Recovery found over 10000 files, but nothing else even shows anything.

Thanks
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ECF

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  • Level 11 Member
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  • Posts: 2692
Re: DNS-323 Crashed, No data, RAID 1, Help
« Reply #3 on: January 21, 2009, 11:11:27 AM »
I would recommend updating your firmware to recent firmware and formating your drives then using the device. It appears from you mentioning the scan disk function that you are using the early shipping firmware that is known to have had some issues. Please update to 1.06. 
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Never forget that only dead fish swim with the stream

erinsteadman

  • Guest
Re: DNS-323 Crashed, No data, RAID 1, Help
« Reply #4 on: January 21, 2009, 02:41:04 PM »
Have to recover the data before attempting that.  Formatting the drives would likely make that more difficult. ;)

Seem to have found another program that is doing a better job, R-Linux appears to be recovering all the files on the drive.  Will update if it works.

Thanks
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garyhgaryh

  • Level 3 Member
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  • Posts: 133
Re: DNS-323 Crashed, No data, RAID 1, Help
« Reply #5 on: January 21, 2009, 03:17:20 PM »
I'm curious if you're using a Seagate Baracuda drive? Seagate just put out a bulletin about these drives unable to access data after being turned on.  It's a firmware issue.
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erinsteadman

  • Guest
Re: DNS-323 Crashed, No data, RAID 1, Help
« Reply #6 on: January 21, 2009, 03:39:48 PM »
Western Digitals.  Drive has been running fine for over a year.  Just crashed the other day.
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