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Author Topic: Cannot Connect using Remote Desktop Connect from external PC  (Read 2793 times)

Richard2253

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I'm trying to connect to my home laptop from work.  The home laptop is connected to DIR-655 router.  I set up the internal and external ports to 3389 using both TCP and UDP protocols with the Application as "Remote Desktop".  From my work PC I enter the external IP with :3389 and it fails to connect.

I have also tried accessing internally which is failing too. 

All computers are running Windows 7 Home Premium
Remote Access is enable on all.
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FurryNutz

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    • Router Troubleshooting
Re: Cannot Connect using Remote Desktop Connect from external PC
« Reply #1 on: June 16, 2011, 12:12:26 PM »

Setup Reserved ip addresses on the router?
Turn off Advanced DNS services if you have this option.
Turn on DNS relay.
Setup Firewall for Endpoint Independent for TCP and UDP.

Not sure if this will help. I know sometimes RDP doesn't work well externally.
Try teamviewer and see if that works to for testing.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.