I'm getting so tired of this! This router used to be amazing and to be honest it better have been with the $200 price tag! My 6 year old $50 Belkin last longer. I haven't had this wireless router for a year and ever since I've updated the Firmware to 1.13NA a couple weeks ago I have been experiencing nothing but lag and constant disconnections. I've attempted to refresh, pulling the plug, hard resetting, even attempted to downgrade the firmware and couldn't! So I tried not to pin all the blame on the router and thought it could possibly be my modem. I've had Time Warner come over, replace my modem with a brand spanking new one, did a speed test and had a 27mbps download speed. I reset my router again and plugged it into the new modem and reset all my settings and now I'd be lucky to even get 5mbps wirelessly. I just disconnected while typing this and got a 'limited access' pop up. Really upset with this product and I would like some positive support from this nightmare.