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Author Topic: I'm getting a terrible slowdown while using this router.  (Read 3144 times)

Costcosaurus

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I'm getting a terrible slowdown while using this router.
« on: July 20, 2011, 11:27:33 PM »

For both wired and wireless connections, this router is causing the internet connection to run a lot slower. I called D-Link Tech Support and someone guided me through resetting the router. This did not help at all, unfortunately. I've had this problem for about a couple of weeks. Before that, the connection was running normally.

Is there anything that caused this slowdown to happen? I definitely know it's my DIR-825 router because I'm connected to the internet through my ISP modem and the speed is just fine. I'm using a DSL connection by the way.
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FurryNutz

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    • Router Troubleshooting
Re: I'm getting a terrible slowdown while using this router.
« Reply #1 on: July 21, 2011, 07:23:39 AM »

What HW version is your router?
What FW version is currently loaded?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?

Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off QoS options.
Turn off Advanced DNS Services if you have this option.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.


What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

SirMaggot

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Re: I'm getting a terrible slowdown while using this router.
« Reply #2 on: July 31, 2011, 12:30:47 AM »

Try to power cycle the router. If your speed goes back to normal after that,
you probably need to upgrade / downgrade your firmware.
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