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Author Topic: Cannot connect to internet through my router.  (Read 6126 times)

mrholtsr

  • Level 1 Member
  • *
  • Posts: 2
Cannot connect to internet through my router.
« on: February 04, 2009, 08:24:55 AM »
I cannot connect to the internet through my router. I connect ak when the modem is connected directly to the computer. The modem info is as follows:DSL UP
Connection UP
User ID mrholtsr@sbcglobal.net
Connected at 1536 Kbps (downstream)
384 Kbps (upstream)
IP Address 76.241.104.169
IP Gateway 76.241.111.254
DNS Servers 68.94.156.1  dnsr1.sbcglobal.net
68.94.157.1  dnsr2.sbcglobal.net
Mode PPP on the modem (Public IP for LAN device)
Timeout Never
Modem Information
Modem Name SpeedStream
Model 5100
Serial Number 2000B23D86CFA
Software Version 1.0.0.39
MAC Address 00:0B:23:D8:6C:FA
First Use Date 2005/05/27 18:23:25 GMT
Local Network
Modem IP Address 192.168.0.1
Ethernet Status Connected
Can someone help me. Thanks, Ray Holt
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Lycan

  • Administrator
  • Level 15 Member
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  • Posts: 5335
Re: Cannot connect to internet through my router.
« Reply #1 on: February 04, 2009, 09:18:24 AM »
do you have a PPPoE user name and password?
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mrholtsr

  • Level 1 Member
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  • Posts: 2
Re: Cannot connect to internet through my router.
« Reply #2 on: February 04, 2009, 01:04:02 PM »
Yes I do.
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smlunatick

  • Level 5 Member
  • *****
  • Posts: 625
Re: Cannot connect to internet through my router.
« Reply #3 on: February 05, 2009, 10:53:36 AM »
What happens when you connect the modem to the router?  Does the router give you an LAN IP address (eg:  192.168.xxx.xxxx?)  If yes,you need to access the router's configuration pages and set up the PPPoE settings.  The router will be the one who controls the connecting the modem onto the ISP's Internet service.

BTW:  Access the router's web pages by using the LAN Gateway IP address in a web browser (ex.: http://192.168.xxx.1)
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