Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[quinid]

Edit: in short m dgl-4500 randomly reboots unde heavy load, is it done for?


Ok so I puchased this router years back I think when it just came out at comp usa for lie 200 bucks. it worked great no probs for about a year. This was with a wireless isp that was the only available isp in my rural area. The modem and antenna was in/on our detched garage. The router signal managed to reach my pc which id say was about 300 ft away atleast, going thru many walls. A I said it worked great. The firmware was up to date at the time, can't remember which revision but I knw it could not be dwngrded. Got a new job where  traveled so I turned of the intrnet. THe router sat in the garage for about 1 to 2 years. That's in smer heat and illinois freezing temps.

Now I moved in with the gf in a house in a small town the other day. Ordered mediacom cable isp. 11M cap speed 1M up. The day the cable guy turned it on, I plugged in the same router an immediatly went to speedtest.net. results were roughly 11.3M .9M up thru wireless connection on the laptop. I further tested by downloaded a game thru steam. Then downloading missed tv shows thru bittorrent. Average speed was about 1 meg. Awsome I'm getting what I'm paying for. Till the next day...

Now my wireless range is suddenly shot for starters. still in range for normal use in the same room. , but noticed I can't go more than 1 room. Besides that my steam is now acting weird, keeps disconnecting randomly, yet I still have a wireles signal. Everythng else is randomly dcing now. So I assumed it was the modem. Reset the modem. That seemed to ix he d/c. Nope did I again 10 min later. I reset both the router and modem. Fied fr 20 minutes. I do a speedtest.net again. Now I'm at 1M dwn .1M up. What the heck. Now the speed tests keep lcking up. Now I see that the router is randomly rebooting. So I go here and dowload the latest firmware. Install that and try again. No fix. It is now rebooting every time I try to put a heavy load on it. I look at the logs and there are no errors.
Is it shot? I'm out of town for the week, but I thought id see if I should go ahead and order a nwrouter while I'm out so  get it by the time I get home. Sorry for the random missing letters, typed this on my cell phone lol

[FurryNutz]

What HW version is your router?
What FW version is currently loaded?

What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.

What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA-Personal. WPA2/Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area?

Some other things to try:

Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.


Turn off all anti virus and firewall programs on PC while testing.
Turn off all devices accept for one wired PC while testing.

Check cable between Modem and Router, swap out to be sure. Cat6 or 5e recommended.

Let us know.

[quinid]

Id say first hw.
Latest fw
Modem is a tiny little cisco from mediacom stand alone.
Tried all modes
Tried wpa personal and no security
1 laptop wireless and wired
1 gaming pc wireless
Wii wireless
Blueray player wireless
 1 nearby router. Its invisible
 Done all the rest besides setting firewall to independent

[FurryNutz]

SO if you turn off all devices, accept for one wireless.
Do a factory reset on the router.
Configure the router for single mode G at 2.4 Ghz with out any security, what are the results?

Are you getting Internet when wired to the router?

[quinid]

It did the exact same thing when I tried with all the wireless setting.
When i tried the laptop wired to the router, the router didn't reset as It did on wireless. But it was still Acting weird n slow. So I bypassed the router n went straight to the modem, everything went normal speed  reliabilitywise.
I have not done a factory reset by button yet, just remotely.
 Just read someone had a similar issue that turned out to be wii remotes messing with it. I have 2 remotes sitting not 2 feet away with it.  They were off, but he didn't mention if his were on or off. Ill check into that and actually pin resetting it whe I'm home this weekend.

[FurryNutz]

Sounds like the Wireless is hokey. Do you have a 5Ghz device you could try 5Ghz wireless to test?

You don't need to do a factory reset with the button if you used the Admin/Tools/System option. One in the same.
I would try with ALL devices off cept for one. Help make sure there isn't any interferences.
Might turn off WMM Enable under Advanced/Wireless. Also disable Short GI.

Keep us posted.

[quinid]

No 5mhz I don't think. I'm using
http://www.newegg.com/Product/Product.aspx?Item=N82E16833320048R on the gaming pc. And a stanard intel wireless one built I the laptop. No idea if the blueray player has it. Haven't used that but 5 mnutes to test netflix

[FurryNutz]

Ya that PCI is only 2.4Ghz.

Keep us posted. Might have someone use teamviewer.com with you and review your router settings. It's free and safe to use.