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Author Topic: Dropping Internet connection - Macbook & Cox cable  (Read 20809 times)

Hard Harry

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #15 on: November 12, 2011, 02:23:22 AM »

1.I haven't been able to call Cox as I've been super busy at work... Will try with the weekend coming up
Ok cool

3.Ok, well I am currently running HW:B1 with FW: 2.00NA... I have seen others on here seem to be running 2.01 or something higher than mine, but when I go to update the FW it says I'm already up to date.
Well officially the latest version is 2.03NA. Info can be found here <Click firmware>. But don't update the firmware yet. From digging around it seems the odd log entry is normal for the B1. Or maybe I should say common? I mean I can see why it would have it, its  basically it's boot info, but usually firmware is designed to block that from the normal user. Anyway, lets rule out a connectivity issue on the modem side before we go messing with firmware.
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joe.digler

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #16 on: November 13, 2011, 08:39:12 PM »

Just a quick note, I noticed that the most common denominator I have seen with my loss of internet is when I visit this website on ESPN.  http://espn.go.com/blog/pac12

Doesn't happen every time, but it happened 3 times today and its happened in the past all when trying to load this site.  Today it happened the first time and I loss internet, so I reboot the router.  Tried to go to the site again in a couple of minutes and again loss of internet.  Both times my wife lost connection on her laptop.
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Hard Harry

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #17 on: November 13, 2011, 10:57:09 PM »

Yea, when I load that in chrome, it just hourglasses. Works fine in FF. Seems the Video under "We Are SC links" uses some skin over flash (red spinning EPSN load bar) that has issues with all but the latest version of flash. My Chrome is using 11.1.102.55 while my FF is using 11.1.102.56. How about you?

Still not sure how it would cause your router to crash, but maybe if it creates a resource load loop, it could fill up your RAM on your router and crash it. Try opening like 5 720p youtube videos at once and see if that can crash it. Also, how many internet sessions do you see total? Once you get near 90-100 you start having problems.
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joe.digler

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #18 on: November 14, 2011, 06:53:29 PM »

Yea, when I load that in chrome, it just hourglasses. Works fine in FF. Seems the Video under "We Are SC links" uses some skin over flash (red spinning EPSN load bar) that has issues with all but the latest version of flash. My Chrome is using 11.1.102.55 while my FF is using 11.1.102.56. How about you?

Still not sure how it would cause your router to crash, but maybe if it creates a resource load loop, it could fill up your RAM on your router and crash it. Try opening like 5 720p youtube videos at once and see if that can crash it. Also, how many internet sessions do you see total? Once you get near 90-100 you start having problems.

How do I check this?  I use Chrome exclusively...
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Hard Harry

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #19 on: November 14, 2011, 11:47:01 PM »

This should show you which version of Flash you have. I tried on my laptop with XP on MSIE 9 and Flash 10,3,181,34 and didn't have any problems with the site. This could all be a wild goose chase too. Thats the frustrating part.
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joe.digler

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #20 on: November 15, 2011, 07:25:38 AM »

Says I Have 11,1,102,55
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Hard Harry

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #21 on: November 15, 2011, 07:27:53 AM »

What happens when you run the Flash test in IE? And when you play the site in IE?
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joe.digler

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #22 on: November 15, 2011, 10:07:21 PM »

I don't have Internet Explorer.  BTW looks like Cox had a huge outage tonight with the DNS.  Switch to googles for the the time being so I can get online.  It's all over DSL reports...  Haha, For a novice like me, when I see wide spread outage like this I think of a world wide apocalypse.   ;D  Gotta love Technology
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joe.digler

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #23 on: November 15, 2011, 10:08:56 PM »

What happens when you run the Flash test in IE? And when you play the site in IE?

Checked it with Safari and it says i'm at 10,2,152,33...

What is weird is that I downloaded flash player over again and it still says I am running the same old version...
« Last Edit: November 15, 2011, 10:14:14 PM by joe.digler »
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Hard Harry

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #24 on: November 15, 2011, 10:25:59 PM »

I don't have Internet Explorer.  BTW looks like Cox had a huge outage tonight with the DNS.  Switch to googles for the the time being so I can get online.  It's all over DSL reports...  Haha, For a novice like me, when I see wide spread outage like this I think of a world wide apocalypse.   ;D  Gotta love Technology

Oh, this is a Mac? Didn't know that.

And yea, I know ALLLL about the Cox DNS issue.

But yea, I still say your Rx is high and may be part of a issue. Since it looks like the drop feeds direct into the modem, it is likely a outside issue. I would say call for a Tech and have him have a look. He may find something, he may not, but its certainly worth a look.
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FurryNutz

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #25 on: November 16, 2011, 07:02:47 AM »

You may want to wipe adobe and start over and install a clean version of Adobe.
What OSX version are you currently running?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

joe.digler

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #26 on: November 16, 2011, 11:37:22 AM »

You may want to wipe adobe and start over and install a clean version of Adobe.
What OSX version are you currently running?

10.5.8  - Leopard

I'll try that, but from what I believe? Chrome comes with Flash built in.  So it's on google to updated.  Perhaps I need to start over with chrome.
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FurryNutz

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #27 on: November 16, 2011, 11:43:56 AM »

Any chance of you testing this out on Opera or FF as a 2ndary test?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

joe.digler

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #28 on: November 16, 2011, 09:30:30 PM »

Any chance of you testing this out on Opera or FF as a 2ndary test?

I used to have Opera and FF, but got rid of them in favor of Chrome.  I'll see about dl-ing then again.
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FurryNutz

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Re: Dropping Internet connection - Macbook & Cox cable
« Reply #29 on: November 17, 2011, 06:59:51 AM »

I'll check tonite and test that link you posted:
Have both 10.6 and 10.7 and use Opera. I'll try Chrome as well.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
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