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Author Topic: Shareport Utility and STOP 0x0000009F [Resolved]  (Read 6306 times)

Sabertooth

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  • Posts: 18
Shareport Utility and STOP 0x0000009F [Resolved]
« on: March 21, 2009, 10:09:54 AM »

Greetings!

I've just purchased a DIR-825 and successfully flashed the firmware to v1.01. After installing the shareport utility on my Win Vista Ult SP1 system, I began to have shutdown hangs ending in a DRIVER_POWER_STATE_FAILURE BSOD, STOP 0x0000009F.

A little experimentation has fingered the DLink shareport driver, UDS Master Bus of Kernel USB Software Bus by TCP, as the culprit.

I disabled the start with windows and, if I do not run the shareport utility, the driver response is as expected and the driver can be disabled or uninstalled through device manager. After runnng the shareport utility, however, the driver becomes unresponsive to the disable and uninstall through device manager and throws the STOP on restart of the system. The Shareport Utility is otherwise able to connect and interact without issues to the devices I connect through it.

Any suggestions are appreciated.
TIA
Sabertooth
« Last Edit: March 28, 2009, 10:04:19 AM by Sabertooth »
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Sabertooth

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  • Posts: 18
Re: Shareport Utility and STOP 0x0000009F [Resolved]
« Reply #1 on: March 28, 2009, 10:13:50 AM »

Greetings!

The problem with the STOP 9F is apparently due to a conflict with Zonealarm. I called DLink phone support and the rep in level 3 support suggested that I uninstall the DLink shareport utility followed by uninstalling Zonealarm. Then reinstall the DLink shareport utility and finally reinstall Zonealarm. Unfortunately, this didn't work for me other than to confirm the conflict with Zonealarm. As soon as Zonealarrm was reinstalled I started throwing the same STOP.

After a little research I've dropped Zonealarm and setup the PC Tools Firewall Plus 5 free firewall and everything is working well including the DLink Shareport Utility. I partially based my choice on the firewall challenge testing at http://www.matousec.com/projects/firewall-challenge/results.php.

This issue is closed.
Sabertooth
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Lycan

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  • Posts: 5335
Re: Shareport Utility and STOP 0x0000009F [Resolved]
« Reply #2 on: March 30, 2009, 12:58:09 PM »

AV/Firewall software is usually the culprit.
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