Firmware Version: 1.32NA
Hardware Version: A4
Product Page: DIR-655
What ISP Service do you have? Comcast Cable
What ISP Modem do you have? Stand Alone
What ISP Modem make and model do you have? Motorola SB5101
Some things to try:
Factory reset using the button in back first.
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section. ? Manually entered DHCP Pri/Sec DNS addresses
Turn off ALL QoS (DIR only) options. Advanced/QoS Done
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual. Done
Turn on DNS Relay under Setup/Networking. Done
Setup DHCP reserved IP addresses for all devices on the router. Setup/Networking Done
Ensure devices are set to auto obtain an IP address. Done
Set Firewall settings to Endpoint Independent for TCP and UDP. Done
What wireless modes are you using? G/N Mixed
Try single mode G or mixed G and N?
What security mode are you using? Preferred security is WPA-Personal. WPA2/Auto TPIK and AES. WPA- Personal, WPA2 Only, AES
What wireless devices do you have connected? 3 Laptops, Xbox 360, PS3, Wii
Any cordless house phones? No
Any other WiFi routers in the area? Use InSSIDer to find out. Yes
Turn off Short GI and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless. Done
Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic. Done
Turn off all devices accept for one wired PC while testing. Done
Check cable between Modem and Router, swap out to be sure. Cat6 is recommended. Done
Maybe someone can review your router settings with you using teamviewer. Sure
I added XBox 360 about a month ago and didn't change any settings. About a week and a half later, I started constantly dropping connection to laptops and Xbox 360. I tried changing router setup to recommended settings for gaming with XBox 360 with no difference. Since changing set-up to above, internet is NOT dropping out. But now I need help in setting up for XBox 360 gaming and PS3 movie streaming without losing connection again. Anyone able to help with settings or teamviewer?