• November 02, 2024, 07:33:05 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Mydlink.com/device  (Read 9009 times)

toocool

  • Level 1 Member
  • *
  • Posts: 14
Mydlink.com/device
« on: July 30, 2013, 12:03:56 PM »

My camera works fine, I can access it via IP address and My Dlink Lite from my phone.  When I try to access it via D-Link web page it says Active X needed and mydlink function never loads.  I'm believe my version of active x is current.  I have had no response to two different request to D-Link. Suggestions?
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: Mydlink.com/device
« Reply #1 on: July 30, 2013, 12:05:33 PM »

Have you tried Java using Java on IE or Firefox?
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

toocool

  • Level 1 Member
  • *
  • Posts: 14
Re: Mydlink.com/device
« Reply #2 on: July 30, 2013, 12:17:36 PM »

When I access my device via dlink.com I get the page that says I need active x and I cant get past it.  I don't see an option to use java.
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: Mydlink.com/device
« Reply #3 on: July 30, 2013, 12:18:21 PM »

Try Firefox, which does not support ActiveX.
« Last Edit: July 30, 2013, 12:19:57 PM by JavaLawyer »
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: Mydlink.com/device
« Reply #4 on: July 30, 2013, 12:20:32 PM »

Also, the LIVE VIDEO page of the DCS-932L web UI has radio buttons for both ActiveX and Java. If Java is installed, that should work as an option (at least for test purposes).
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

toocool

  • Level 1 Member
  • *
  • Posts: 14
Re: Mydlink.com/device
« Reply #5 on: July 30, 2013, 12:33:29 PM »

When I access it from computer via IP address it works with active x.
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: Mydlink.com/device
« Reply #6 on: July 30, 2013, 12:56:08 PM »

When I access it from computer via IP address it works with active x.

Are you saying that the web UI LIVE VIDEO page with ActiveX selected using IE plays video without issue?
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

toocool

  • Level 1 Member
  • *
  • Posts: 14
Re: Mydlink.com/device
« Reply #7 on: July 30, 2013, 01:51:55 PM »

In IE select all programs, accessories, run, type in camera IP and it shows video using active x.
Logged

busterboy

  • Level 1 Member
  • *
  • Posts: 12
Re: Mydlink.com/device
« Reply #8 on: July 30, 2013, 02:58:43 PM »

you need IE 32 bit running. 64 bit has issues
Logged

toocool

  • Level 1 Member
  • *
  • Posts: 14
Re: Mydlink.com/device
« Reply #9 on: July 30, 2013, 03:00:23 PM »

It worked well in the past.  Don't know what happened.
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: Mydlink.com/device
« Reply #10 on: July 31, 2013, 08:13:52 AM »

Can you access live video from another PC on your LAN?
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

toocool

  • Level 1 Member
  • *
  • Posts: 14
Re: Mydlink.com/device
« Reply #11 on: July 31, 2013, 02:21:58 PM »

I don't have another PC.  Here is a link to what I get as soon as I log in to mydink.com.

https://picasaweb.google.com/DenReba/ScreenShot1#5906892876647864002
Logged