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Author Topic: Cannot stream audio from one website  (Read 2910 times)

jayman1976

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Cannot stream audio from one website
« on: March 24, 2012, 11:39:39 AM »

I am able to stream audio from a website when i connect directly to my cable modem but when the router is connected it doesnt work.

I have tried resetting the router, ping the website and get "request timed out"

The firmware is up to date version 2.25

I have tried other computers that access the same network and they also cant stream the audio.

I have also turned off my windows 7 firewall with no luck

I can access other sites I visit and stream audio just fine so I wonder if the router may be blocking something on this website?

Is there a way to allow an audio stream to come through that may be blocked by the router?
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FurryNutz

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Re: Cannot stream audio from one website
« Reply #1 on: March 24, 2012, 11:44:11 AM »

What Hardware version is your router? Look at sticker under router.
What browser are you using? Try a different browser?
What region are you located?
Are you wired or wireless connected to the router?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.

Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.

What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or mixed G and N?

Channel Width set for Auto 20/40Mhz or try 20Mhz only.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer to find out.
Turn off Short GI and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.
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