• February 24, 2025, 07:11:31 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Cannot perform factory reset  (Read 6105 times)

czhower

  • Level 2 Member
  • **
  • Posts: 40
Cannot perform factory reset
« on: June 29, 2009, 09:39:09 PM »
Powered off unit and left for 7 weeks. Returned home and powered it up. All seemed fine, but cannot reach it on network.

So now Im trying to factory reset it. I've held down the reset button the rear, after about 7 seconds the lights blink and it reboots.

Yet it does not take an IP by DHCP, nor default to 192.168.0.32.

I've tried forcing a factory reset several times.
Logged

ECF

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2692
Re: Cannot perform factory reset
« Reply #1 on: June 30, 2009, 09:19:45 AM »
Try setting a static IP address to your PC to something like 192.168.0.99 and connect a cable from your PC directly to the DNS-321 and try to access the DNS-321 at 192.168.0.32.
Logged
Never forget that only dead fish swim with the stream

czhower

  • Level 2 Member
  • **
  • Posts: 40
Re: Cannot perform factory reset
« Reply #2 on: June 30, 2009, 05:21:01 PM »
None of that worked. Tried via a hub, as well as cross over. None of it worked. Previously I remembered I had trouble with its speed auto detection. I only solved this by using a cross over to a machine that has a gigabit ethernet ethernet.
Logged

czhower

  • Level 2 Member
  • **
  • Posts: 40
Re: Cannot perform factory reset
« Reply #3 on: June 30, 2009, 06:03:40 PM »
Spoke too soon. Had it working last night. Came home today, rebooted both computer and NAS. Now cannot reach it.

Have forced NIC on computer to 1.0 GB, Auto, and 100. Nothing seems to make the NAS visible again even when IP is hardcoded and using a cross over cable.
Logged

czhower

  • Level 2 Member
  • **
  • Posts: 40
Re: Cannot perform factory reset
« Reply #4 on: June 30, 2009, 07:33:44 PM »
Just spent about 3 hours. Tried 5 different cables, cross over, straight, 3 different computers. Reboot, reset, over and over. Network light lights up, and even occasionally blinks. PC detects LAN state is active when both are on.

However NAS does not respond to the search utility, nor ping.

Is this yet another DLink dud for me?
Logged

ECF

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2692
Re: Cannot perform factory reset
« Reply #5 on: July 01, 2009, 09:16:34 AM »
What are the LEDs on the unit doing?
Logged
Never forget that only dead fish swim with the stream

czhower

  • Level 2 Member
  • **
  • Posts: 40
Re: Cannot perform factory reset
« Reply #6 on: July 01, 2009, 06:22:27 PM »
All 3 are on. Occasionally the network light blinks.

The main long light is also on and solid.

We had another unit in a box, I pulled it out and put the same drives in, plugged it in and its working so far instantly.

Logged

rarismendi

  • Level 1 Member
  • *
  • Posts: 3
Re: Cannot perform factory reset
« Reply #7 on: June 16, 2010, 06:49:46 PM »
My dns-323 just work 14 hours , late the power light will blink forever
Logged