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[Garawa]

This worked fine a few weeks ago!  All my photos are stored on the NAS in yearly folders and viewing from the Xbox brought them up in "HD" on my big screen, great for when people came round and no longer needed to cram around the PC!  When I try to view them I now get a "The connection to your computer was lost. Make sure your computer is turned on, connected to your network, and is running media sharing software" message which is wrong as some yearly folders will show the folders inside and not others.  I can play music if I select that so there no port or firewall blocking issues.  I can also copy the files to the PC they came from in the first place and the Xbox can show from there (but what's the point having the NAS) and both PCs can read the folders fine so this must be an Xbox problem.

Is this a NAS issue, why does some work and not others.  If this is a compatibility issue, has anyone else had the same problem and how did you get it?

[FurryNutz]

Have you done a Network Settings/Factory Reset on the xbox and then set up again? I've notice that the networking on the xboxes can be flaky sometimes. Is the xbox wired or wireless on your network? Is there a router or network switch on the system?

[Garawa]

The NAS is connected to a D link router and the Xbox connects to it wirelessly.  I can't see why it would see all the folders in the photos folder and only allow me into a couple of them.  Would a reset be able to resolve this or should I not be able to see any instead?

[FurryNutz]

I would do the following, reserve the IP address for the NAS and xbox ON the router. Reboot router and NAS and factory reset the xbox network settings, power OFF then back ON and test again.

What Model router do you have?

[Garawa]

A DSL-2680.  By "reserve" do you mean make them static IPs?  I haven't done this before and am not all that up to date with most of this!

[JavaLawyer]

IP reservations are made through the router web interface, while static IPs are made on the networked devices themselves.

Log into your router and you should find an option to reserve unique IP addresses for each device in your network.

[FurryNutz]

Remove the STATIC IPs from the devices, Don't use static if you have reserved IPs already for them ON the router. This defeats the purpose of Reserve IPs. Just ensure the devices are set up to Automatically obtain IP addressing.

[JavaLawyer]

The following FAQ post further describes the difference between reserved vs static adressing: DNS ShareCenter - Why Did My ShareCenter IP Address Change?

[Garawa]

Ahhh, I thought it was different terminolgy for the same thing!  Will look now.

[JavaLawyer]

Ahhh, I thought it was different terminolgy for the same thing!  Will look now.

The two concepts (reserved vs. static IPs) are often confused as they both achieve the same end-result through different means.

[Garawa]

Its confusing me even more now as I can't find the settings!  I thought my Blu-ray player would only accept internet via a static IP which I gave as 20 but I guess not as none appear to be set in the router.  I guess as the dropbox in the LAN setup section only allows me to select static not "reserved" this is correct and I simply find the MAC of the Xbox and NAS and assign an IP address to them?

(I have a screenshot but I am just getting the message board code without any option to select a file)

[FurryNutz]

One reason it may not be appearing in the modems DHCP list is that the devices have static IPs. If this is the case, they will not appear on the modem. This happens with DIR series routers as well. I would remove or reset the devices and clear any Static IP addresses from them and make sure they are set up for Automatic networking options then turn OFF the device. Then reboot the modem, then power ON the device. It should get a new DHCP IP address from the MODEM and should appear in the list. The list should let you RESERVE the address.

If you post a capture, please upload the picture file to a picture sharing site like ImageShack or Photobucket then copy and paste the URL link the site gives you for forum use.

[Garawa]

Nope, didn't get any new options.  The router assigned an IP address and I can't alter it.  I can however select a different IP and type in the MAC code and set it to STATIC (the only option from the dropbox)!!!  Hopefully this screenshot shows you what you need.



Uploaded with ImageShack.us

[FurryNutz]

Haven't been a big fan of D-Link DSL modems. Not setup like the DIR series which are a bit easier to work with. 

I guess use Static. This might do the same thing as reserve. Go ahead and use what the modem finds and set for Static. Just make sure the Device it's connecting too is set for Automatic networking and it should get the same IP address every time it's turned on.

[Garawa]

OK, finally got round all of that!  "Static" IPs set and Xbox network settings reset but still the same issues.  One thing I have noticed is that I thought it might be an issue with volume of photos being sent (although the Xbox should cope better with it than the painfully slow bluray player!) so I put them into monthly folders.  This didn't work so I put them back as it was but I get a "No pictures found" message in that folder and the usual "connection lost" message in the ones I didn't touch.  Altering the files directly on the NAS can't affect visibility issues can it?

I assume the Xbox can just see whatever is on the NAS, I'm sure when I set it up I never had to instruct the Xbox to see stuff, they were just there!