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[goosehead]

I'm obviously doing somehing wrong  (I Hope)

 DNS 345 version 1.01 ( I updated firmware from 1.00 )

- downloaded and installed MyCloud Application
- started it up got "New mydlink Cloud Account"
- entered desired account name "Goosehead" and filled in other info
- clicked "check if account name is available"
- got "not available"
- tried another unique one like "HTYSFATHEVGS"... also  "not available"
-  tried several other odd names...same thing
- then tried "HTYSFATHEVGS" again but completed the remaining info and clicked "create" rather than "Check if.."
- this time I got box at the bottom pop up with "Failed to Create ID. Check if you are connect to the Internet"

this is as far as I got. I am connected to the Internet but I'm but sure how to make sure the NAS is configured correctly  (or my router).

I did try enabling DMZ my router (DIR 875) using my NAS address..but the same thing

help!
 

[goosehead]

also...I get " Nov 29 20:31:15 CIFS: Authentication for user [**** ] has FAILED. " in my status log when I try to create a new cloud account.

[goosehead]

SUCCESS!!!....   

I reset the DNS 345 on the back of the unit........voila!...   it now works

 

[JavaLawyer]

You had to purge all your user settings and reconfigure before you were able to successfully create your cloud account?