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[FurryNutz]

I understand.
FYI, Just used as a safe tool to use to get additional help on these routers. It's safe and secure.

[phobia]

I understand.
FYI, Just used as a safe tool to use to get additional help on these routers. It's safe and secure.

Oh I know man, I have used remote access on friends computers to repair viruses and such.

I honestly believe it is not a setting issue.

[bgarcia17]

I do agree that some installations there are issues with wireless. I have been using my Rev B with 2.00 and 2.03 FWs have have never seen this condition. However I don't have Fiber or FIOS, just standard Cable modem.

Most issues on wireless deal with configuration and external interferences.

The reason why I mention using the InSSIDer application is to tell if there are other Wifi routers near by. I only have 3 or 4 so I haven't any issues with mine. And thats not to day I won't either. I also have 4 APs running, 2 are running at 2.4Ghz includnig the 655 and 2 running 5Ghz only N.

We've seen some other users on these forums dealing with WiFi congestion, meaning upwards of 10-20 other WiFi routers in a close proximity. Having all these routers near by uses up the channels and each router is having to try to select a channel to use thats seems open or is in used by another router down the road. The auto channel scan is dealing with this and the good neighbor policy built in to these routers. When Auto Scan happens then this is when the disconnections are seen because the single quality on the channel as degraded to a point where auto scan needs to find a new channel. The probable reason of the device not getting re-connected back to the router or the router re-establishing a WiFI connection is that Auto Scan can't find a open or clear channel to lock on to. Thus users have to power off and back on the router to help it out.

One test that you can do to check for this, take this router to a different location, work, friend for families across town, some where different then your area. Hopefully an area that is some what clear of other wifi routers or just a few. See if the problem tracks or not. If it does then ya, there is a probable problem with the router, however it it doesn't, then you'll know.

Updating FW is a good test however in some case dealing with WiFi, might not help at all.

Let us know if updating to v2.03 helps or not. Please follow the FW update process sticky.

And again, need some one to review your settings, lets try teamviewer.com.

I do wish customer support was better. 

That's a good explanation, but will a router simply shut off its wireless signal just cause there's too much wifi congestion?  That's a new one on me!  The 655 replaced a DLink WBR-1310, exact same location.  I upgraded mostly for the gigabit lan, wireless speeds don't really concern me.  And the 1310 got into a habit on not giving out IP addresses every now and then.   I live in a rural area, on one acre lots.  Scanning for wireless networks shows a just a couple, the others are very weak, unobtainable signals.  I'll be surfing on my laptop just fine, then suddenly my 655 connection is gone!  Windows thinks I've gone out of range of the network, but it goes from 5bars to none, just like that!  My router simply decides to turn off its wireless portion.  I'm getting concerned because of the widespread reports I now find, and because I fear my router will start doing it more frequently.  I can deal with it once a month, but weekly is starting to push it for me.

I'll definitely monitor this thread, and do the teamviewer if it persists in case it may help others.  But I'm like phobia; I'll get to a point where I'll say 'eff it!', and most likely try another brand.  This, after using DLink exclusively for over 12 years.

[FurryNutz]

In your case then it maybe settings that could be effecting the router or the router could be faulty. Without a bit more troubleshooting and trying FW updates, hard to know.

Tried any of my suggestions? If so then I would investigate other options, RMA as well.
Good Luck.

That's a good explanation, but will a router simply shut off its wireless signal just cause there's too much wifi congestion?  That's a new one on me!  The 655 replaced a DLink WBR-1310, exact same location.  I upgraded mostly for the gigabit lan, wireless speeds don't really concern me.  And the 1310 got into a habit on not giving out IP addresses every now and then.   I live in a rural area, on one acre lots.  Scanning for wireless networks shows a just a couple, the others are very weak, unobtainable signals.  I'll be surfing on my laptop just fine, then suddenly my 655 connection is gone!  Windows thinks I've gone out of range of the network, but it goes from 5bars to none, just like that!  My router simply decides to turn off its wireless portion.  I'm getting concerned because of the widespread reports I now find, and because I fear my router will start doing it more frequently.  I can deal with it once a month, but weekly is starting to push it for me.

I'll definitely monitor this thread, and do the teamviewer if it persists in case it may help others.  But I'm like phobia; I'll get to a point where I'll say 'eff it!', and most likely try another brand.  This, after using DLink exclusively for over 12 years.

[dj1990]

Thought I would chime in here ... I'm having a problem that seems similar to others, but mine is more predicable. Every day at 10am my router goes down and I have to power cycle. It comes back up and is fine until the next day at 10am. Very strange.

I'm running firmware 1.34NA and thought about upgrading, but I don't see anything fixed in 1.35 that would help. I guess I'll try it.

[FurryNutz]

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.

Some things to try:
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? You can find these under Status/Device Info/Wan section.
Turn off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.

What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or mixed G and N?
What security mode are you using? Preferred security is WPA-Personal. WPA2/Auto TPIK and AES. Some WiFi adapters don't support AES, so you might want to try TPIK only.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Use InSSIDer to find out.
Turn off Short GI and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.

Check cable between Modem and Router, swap out to be sure. Cat6 is recommended.

Maybe someone can review your router settings with you using teamviewer.

Thought I would chime in here ... I'm having a problem that seems similar to others, but mine is more predicable. Every day at 10am my router goes down and I have to power cycle. It comes back up and is fine until the next day at 10am. Very strange.

I'm running firmware 1.34NA and thought about upgrading, but I don't see anything fixed in 1.35 that would help. I guess I'll try it.

[bgarcia17]

Thought I would chime in here ... I'm having a problem that seems similar to others, but mine is more predicable. Every day at 10am my router goes down and I have to power cycle. It comes back up and is fine until the next day at 10am. Very strange.

I'm running firmware 1.34NA and thought about upgrading, but I don't see anything fixed in 1.35 that would help. I guess I'll try it.

Your whole router goes down, or just the wireless portion turns off?  If you have hardwired pc's, do they still go out to the internet?

[FurryNutz]

Have you had any resolution on your issue bgarcia?

That's a good explanation, but will a router simply shut off its wireless signal just cause there's too much wifi congestion?  That's a new one on me!  The 655 replaced a DLink WBR-1310, exact same location.  I upgraded mostly for the gigabit lan, wireless speeds don't really concern me.  And the 1310 got into a habit on not giving out IP addresses every now and then.   I live in a rural area, on one acre lots.  Scanning for wireless networks shows a just a couple, the others are very weak, unobtainable signals.  I'll be surfing on my laptop just fine, then suddenly my 655 connection is gone!  Windows thinks I've gone out of range of the network, but it goes from 5bars to none, just like that!  My router simply decides to turn off its wireless portion.  I'm getting concerned because of the widespread reports I now find, and because I fear my router will start doing it more frequently.  I can deal with it once a month, but weekly is starting to push it for me.

I'll definitely monitor this thread, and do the teamviewer if it persists in case it may help others.  But I'm like phobia; I'll get to a point where I'll say 'eff it!', and most likely try another brand.  This, after using DLink exclusively for over 12 years.

[bgarcia17]

My resolution will have to wait, since for me it happens too infrequently to provide any meaningful feedback.  Were I in a pattern like the last poster, I'd be trying your suggestions, having the ability to reasonably monitor whether an improvement or fix was made.  Had no problems this past weekend, but I was out for most of it.

[FurryNutz]

Ok, Keep us posted. If you need any addition help, Maybe someone can review your router settings with you using teamviewer if your interested. Its safe and secure.

[dj1990]

So I did a full factory reset of my router, reloaded my settings and changed the administrator password (in case the problem was someone with unauthorized access). I have no idea the cause of the problem, but it's not happening any longer. Thanks very much for the helpful suggestions.

dj

[FurryNutz]

Sometimes it just takes a factory reset and reload to clear out the closet. 
Make sure you save the configuration of the router to file once more. Now that you have made changes.

Enjoy.

[FurryNutz]

So an update to BGarcias OP.
He sent me his router to test out to see if it exhibited the same issues as he described in his first posting.
I received the router and connected it and put it online with only changing the ISP connection settings from PPPoE to DHCP since i'm on cable here. Changed the SSID name and pw for my household and let it run. Didn't see any issues of disconnections and seemed to run well for me. Even gaming as good.  

I noticed that putting 4-5 wifi devics, 3 iphones and 2 Mac LTs on wifi seem to be slow or have little thru put on traffic was either slow or none. Not sure if this has to do with the shipping version of FW you have loaded, v2.00.

After a few days I did some more tweaking for my needs and let it run. Router ran well.
I notice that BG never updated FW so I loaded v2.03 and let it run for several more days. Ran great. I connected the same devices all at once and each one connected and had good connections to the internet.

After noticing that v2.07 FW was updated and fixed, I loaded v2.07 on his router and again let it run. Had a good time with it. I connected my xbox to the 2.4Ghz radio set for Mixed G and N and AES only and had a good time playing MW3. I also was using QoS rules for XBL and wireless was in same room. Played for several hours on Wifi and had a good time. Normal lag from the game was seen and not avoidable.  

Router shipped back to BG. BG please connect it up and check it out. Let us know how it works for you. If you happen to see wifi problems, i'll presume this is environment related possibly. The WiF worked well for me however I only have 3 maybe 4 other Wifi routers near by me.  

BG>Let us know how it works for you.