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Author Topic: FTP Permissions Issue  (Read 5519 times)

sci72

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FTP Permissions Issue
« on: August 08, 2009, 08:26:53 AM »
Ok, i am totally baffled by why this isn't working.  I've created a group..

FullAccess

I put a two users in it..

user1
user2

i set the FTP so that the group 'FullAccess' has read write control over the FTP home directory.  now user1 can access it with no problems.  User2 can access it but they seem to be in read only mode.  everything looks like it is configured right, but i can't get user2 to have full access to the FTP directory.

Any thoughts?
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sci72

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Re: FTP Permissions Issue
« Reply #1 on: August 09, 2009, 06:13:49 AM »
This is crazy. I've tried everything to get the permissions to work. Is there some trick to it?  It seems straight forward but even though I give a user read write permision under the FTP settings they only end up having read access. I also can't figure why my one user does work and no others do.

One thing I found was that if I gave the user2 account FTP access to Root then they can read/write ok, but if I only give them access to a specific directory (in this case 'FTP Server') then they lose read/write access.

Is there anything I am missing. It seems like it should be straight forward but it just isn't working. If I can't get this to function I'll just return the DNS-343 and get a different brand. I need this to work.

Any thoughts?
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sci72

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Re: FTP Permissions Issue
« Reply #2 on: August 10, 2009, 09:48:24 AM »
Ok, spent like a year on the phone with D-Link tech support.  they are saying it is a hardware issue since I've tried reflashing the firmware already.  Here is the kicker.  I have data on the drives I need to recover.  The drives are set up with a RAID 5 config.  I have access to a different NAS that is 4 bay and supports RAID 5.  can I simply put the drives in that NAS (same order) and be able to access my data?

How do I get my data on my RAID 5 drives (all the drives are ok) when it is the NAS that is bad?  Any thoughts, I could use some help please.
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ECF

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Re: FTP Permissions Issue
« Reply #3 on: August 11, 2009, 04:58:55 PM »
Didn't you say one user could access the content no problem? You could just pull the data off. Do you see this issue with the two users if they are not in the group as well?

Did you try the latest beta firmware located on the child board?
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Never forget that only dead fish swim with the stream

sci72

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Re: FTP Permissions Issue
« Reply #4 on: August 12, 2009, 04:37:02 PM »
when i was first having the FTP user issue yes, one user could access it.  However after a firmware upgrade to the 1.03B73  I was no longer able to access most of the data on the NAS irregardless of the user access.  I tried everything.  gave 'ALL' network access to the Root and R/W access.  I allowed R/W access via FTP to all users but still no matter what i tried to do it would give me permission errors.  I spent 2 hours on the phone with D-Link support to no avail. 

The real kicker is that I have 40gigs of digital images on the NAS that it won't let me take off.  I can't even copy stuff off the drive.  This is my master collection of pics and I would do almost anything to get them off.  figured it would be safe with the RAID redundancy, didn't count on this weird issue.  I even got a hold of another DNS-343 because D-Link said it sounded like a hardware issue in the NAS.

The drives I'm using are Seagate Barracuda 7200.12 1TB drive (model  ST31000528AS).  Now I have seen TONS of issues listed with Seagate drives however it wasn't this model.  And I have read a review or two where they used this exact model without problem.

I tried to install fun-plug so I could access it via telnet and mod permissions that way but the install doesn't seem to be working (not that the process is difficult).

Any other way to hack the device or ideas how to recover digital RAW photos from a RAID 5 array?
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sci72

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Re: FTP Permissions Issue
« Reply #5 on: August 13, 2009, 12:44:44 PM »
Finally problem solved.  No thanks to d-link.  I assume it must be a hard drive compatability issue since i had the problem in two separate DNS-343 units.  I love how even asking a tech support product specialist straight on about telnet access he said there was no way to do that and access the Linux shell.  glad there is such a community out there.  Wow.

I finally was able to installed fun_plug after many failed attempts and then accessed the device via telnet and manually modified the permissions.  This allowed me to pull my content off the drives.

The DNS-343 is going back to the store.. no more headaches for me.  Spent a little extra money but got a  QNAP T-439 Pro.
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