• February 23, 2025, 07:29:30 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Ambiguous indications of HDD failure  (Read 3014 times)

dacker

  • Level 1 Member
  • *
  • Posts: 10
Ambiguous indications of HDD failure
« on: January 11, 2013, 01:04:11 PM »

Configuration:
  • Two Seagate 1.5TB drives
  • RAID1 configuration
  • One volume (Volume_1)
  • Firmware 1.09

Symptoms:
  • In Oct & Nov, I received several automatic emails that a drive had failed but there were no failure lights on the front of the enclosure nor failure entry in the log.
  • Disk Tools->Scan Disk reported "Volume_1  FAILED" after just a few seconds, but no indication as to which drive
  • I ignored it for a couple months (but kept a good backup!)
  • Last week I manually rebuilt the RAID; no changes except...
  • The log now shows HDD2 has failed but there is still no failure light on the front of the drive; all lights continue to be blue
  • Disk Tools->Scan Disk still reports "Volume_1  FAILED" after just a few seconds, but still no indication as to which drive has supposedly failed
  • The NAS drive seems to be operating normally otherwise

Without a failure light or drive bay labels, I cannot tell which is the allegedly-failed drive.  Which drive is HDD2? The drives are under warranty for almost another year.

I do not know what to do next.  Please advise.
Logged

fordem

  • Level 10 Member
  • *****
  • Posts: 2168
Re: Ambiguous indications of HDD failure
« Reply #1 on: January 12, 2013, 06:38:20 AM »

HDD-2 is the drive in the left bay.
Logged
RAID1 is for disk redundancy - NOT data backup - don't confuse the two.

dacker

  • Level 1 Member
  • *
  • Posts: 10
Re: Ambiguous indications of HDD failure
« Reply #2 on: January 12, 2013, 07:47:03 AM »

Quote
HDD-2 is the drive in the left bay.

As viewed from the front of the NAS enclosure, I assume. If I RMA the drive, I don't want to send the wrong one.
Logged