Phone technical support will be the next step. I'ved utilized the Support Forums, however its proven to be very none proactive.
I regret purchasing this product based on the lack of 1. User end documentation and 2. Manufacturer Technical Support which is obviously not encouraged to be utilized.
I do however appreciate your assistance, it is a possible step closer. I feel most likely They will refer me to dlink. These Self moderated forums have alot of knowledgeable people. Iomega does not show any effort in support for its newly purchased Products.