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Welcome!What Hardware version is your router? Look at sticker under router.
Link>What
Firmware version is currently loaded? Found on routers web page under status.
What region are you located?
Are you wired or wireless connected to the router?
Has a Factory Reset been performed?
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
Have you contacted RDP to see what or if they can offer any help or resolution?
i have VNC going and teamviewer no problem, but still no RDP. unfortunate too, because RDP works so much more smoothly than the others.