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[badeed]

i just bought it one and half months ago
it worked fine
no problems

but recently i been losing wireless connectivity
i would just from my pc click disconnect then reconnect to fix it
and some times the wireless would disappear, i would check the router either the wireless light is off
i would turn it off and on

Hardware :B1
Software:2.10NA

ISP:Comcast

didnt do factory reset
802.11 mode: N G B

channel width 20hz

[FurryNutz]

Link>Welcome!

What region are you located?

Has a Factory Reset been performed before and after the FW UPDATE?

What ISP Service do you have? Cable or DSL?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
Double NAT
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.
Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask.

Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
Ensure devices are set to auto obtain an IP address.
If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules.
WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
Set current Time Zone, Date and Time. Use an NTP server feature. Tools/Time.
 
Link>Wireless Installation Considerations
What wireless modes are you using? Under Setup/Wireless/Manual.
Try single mode G or N or mixed G and N?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
Turn off WISH, and WPS under Advanced.
Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
Enable WMM Enable Under Advanced/Advanced Wireless.

[badeed]

What region are you located?
USA,TN,Knoxville
Has a Factory Reset been performed before and after the FW UPDATE?
Yes
What ISP Service do you have? Cable or DSL?
Cable Comcast infinity
What ISP Modem make and model do you have?
Comcast Modem Motorola SB6120 i think or SB 6210
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
no just modem

What wireless modes are you using? Under Setup/Wireless/Manual.
mixed N G B

Try single mode G or N or mixed G and N?
i will try and tell you

Channel Width set for Auto 20/40Mhz or try 20Mhz only.
it was set to 20Mhz
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
idk about it is Auto and set to 6 cant change
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
WPA-Personal and auto
TPIK and AES
What wireless devices do you have connected?
iphone 4s and laptob
Any cordless house phones?
no land phones in house
Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
i think so but idk how to use that program you posted
since i live in an apartment building
can tell me what to look in the program

Turn off WISH, and WPS under Advanced.
Wish was off, WPS turned off
Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
WLAN Partition was off
Short GI turned off
dont have Extra Wireless Protection
Enable WMM Enable Under Advanced/Advanced Wireless.
WMM is enabled

going to do the changes and post results

[FurryNutz]

What region are you located?
USA,TN,Knoxville
Has a Factory Reset been performed before and after the FW UPDATE?
Yes
What ISP Service do you have? Cable or DSL?
Cable Comcast infinity
What ISP Modem make and model do you have?
Comcast Modem Motorola SB6120 i think or SB 6210
This is a good modem.
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
no just modem

What wireless modes are you using? Under Setup/Wireless/Manual.
mixed N G B

Try single mode G or N or mixed G and N?
i will try and tell you

Channel Width set for Auto 20/40Mhz or try 20Mhz only.
it was set to 20Mhz
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
idk about it is Auto and set to 6 cant change
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
WPA-Personal and auto
TPIK and AES
What wireless devices do you have connected?
iphone 4s and laptob
Any cordless house phones?
no land phones in house
Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
i think so but idk how to use that program you posted
since i live in an apartment building
can tell me what to look in the program
Just run the program and it will list any detected other WiFi signals near by. Count how many different signles it lists for you. If you live in an aptarment complex, I presume that there could be few to many which could be a point of issue and cause of your wireless issues. This program will also list the channels being use by each of the other WiFi signals. If your router is also using one of these used channels, this will cause your wireless problem.

Turn off WISH, and WPS under Advanced.
Wish was off, WPS turned off
Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
WLAN Partition was off
Short GI turned off
dont have Extra Wireless Protection
Enable WMM Enable Under Advanced/Advanced Wireless.
WMM is enabled

going to do the changes and post results

[badeed]

i am channel 11 with 2 others
there one 9
and four 6

and everything above minor fixed the problem like i get dc's now from net but not wife like
how can i explain
the internet dc's from current parts like skype works
but surfing and msn DC
and sometimes skype dc and surfing works

[FurryNutz]

i am channel 11 with 2 others
there one 9
and four 6
Try changing to channel 1. You can't be on the same channel as this will cause interferences and disruptions on WiFi. If there is many routers near by on 2.4Ghz, You might need to consider turning OFF the 2.4Ghz radio on this router and get you a 5Ghz AP and some 5Ghz WiFi adapters for your PCs.

and everything above minor fixed the problem like i get dc's now from net but not wife like
how can i explain
the internet dc's from current parts like skype works
but surfing and msn DC
and sometimes skype dc and surfing works