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[eddy315west]

Been trying to connect or even see my 5ghz band and i cant.
Ive downloaded the lastest 1.14 FW for my rev.A model and nothing.
Downgraded all the way to 1.11 and nothing.

phone firmware is current and updates tried a few things disabling power save mode and some other suggestion and still dont see the 5ghz.

my networks are renamed differently
ive tried channel 44 and 38
reset router
changed firmware
update phone


anyone have any ideas what else to try ?

[FurryNutz]

Link>Welcome!

• Link>What Firmware version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Was a Factory Reset performed before and after any firmware updates then set up from scratch?

Please follow this for doing any FW updates: FW Update Process
What model router are you referencing? DIR-825?

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion

• Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
• What wireless modes are you using?
• 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
• What wireless devices do you have connected?
• Any cordless house phones?
• Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
• If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
• Enable WMM Enable Under Advanced/Advanced Wireless.
• Try setting Medium or Low power output settings and test again Under Advanced/Advanced Wireless.

Ensure that the phone is 5Ghz supporting. Please refer to the Mfr web site and support pages for information.

Do other 5Ghz devices connect to the router?

[eddy315west]

i already tried all those suggestion but went to device info and seen this in the picture: could this be the culprit ?

[FurryNutz]

Yep. You need to phone contact DLink support and get this into RMA asap. Let us know how it goes.

[eddy315west]

Yep. You need to phone contact DLink support and get this into RMA asap. Let us know how it goes.

unfortunately i doubt i have rma availible for this as this device was purchased when it first came out .

[FurryNutz]

Ya, this is a Rev A 825...not sure what they will support. Doesn't hurt to ask. Well, if the router is working other wise, how about this suggestion. Turn OFF the 5Ghz radio and go get you something from this and use it in AP mode:
1522, 1525, 1533
It would be a nice upgrade.

Review this for information and suggestions on upgrades:
Bridge Mode vs Relay vs Acess Point (AP) / Routers vs Dedicated Acess Points (AP)

Could get into AC wireless too... 

[eddy315west]

well i just opened up my router looked to see if there was any loose wires removed one of the wifi cards and realized that the second one was not seated properly in its slot. so i reseated it and now the 5ghz band is showing up and enabled in the picture ! now to test some downloading ! so im marking this as resolved !

[FurryNutz]

AH, how funny. Glad you found the problem. Will keep this in mind. Enjoy.

[eddy315west]

thanks for your help though !

[FurryNutz]

Anytime.