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Author Topic: Workgroup issue and DIR-655  (Read 4326 times)

Microwavepizza

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Workgroup issue and DIR-655
« on: March 30, 2013, 01:03:15 PM »

I have a small network of 2 PCs a Mac and 2 Production Printers (Ricoh)
We just had a color machine installed and suddenly none of the computers can see each other and none of the printers can see the computers. I can ping each one and connect manually via IP to each of them but none are showing up on my iMac's network folder of each of the PCs My Network Places (Which either freezes or gives me a message about permissions)

I reset the router to factory settings and re-did the network from scratch, giving all the proper IPs to each computer, labeling each one Workgroup and still, no luck. 

Since this issue is happening on all of the devices on the network, my only thought is something changed in the DIR-655...

Any thoughts?
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FurryNutz

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    • Router Troubleshooting
Re: Workgroup issue and DIR-655
« Reply #1 on: March 30, 2013, 01:46:10 PM »

Link>Welcome!
What Hardware version is your router? Look at sticker under router.
Link>What Firmware version is currently loaded? Found on routers web page under status.
What region are you located?
Are you wired or wireless connected to the router?

Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
Ensure devices are set to auto obtain an IP address.
If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules.
Turn off WISH, and WPS under Advanced.
WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
Set current Time Zone, Date and Time. Use an NTP server feature. Tools/Time.


Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
Turn off all devices accept for one wired PC while testing.

Check cable between Modem and Router and Devices, swap out to be sure. Link> Cat6 is recommended.

Make sure local workgroup name is the same on all devices.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.