Link>
Welcome!- What Hardware version is your router? Look at sticker under router.
- Link>What Firmware version is currently loaded? Found on the routers web page under status.
- What region are you located?
3rd Party Security Software Configurations- Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
- Turn off all devices accept for one wired LAN PC while testing.
- Disable any downloading client software managers, i.e. Torrents or similar.
Web Browser ConfigurationsWhat browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Be sure to log into the Admin account on the router.
Try turning off these features in Chrome: Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
mydlink.com Supported BrowsersInternet Explorer 7 or higher (32-bit)
Firefox 12 or higher
Chrome 20 or higher
Safari 6 or higher (Mac OS only)