I am using Windows 8 and have had no problem connecting to my camera the last few months. Now when I log into my camera, I get the green check mark on the camera symbol, but I get a pop-up that says I need to download Java Runtime Environment..... but it is already installed. Just to check, twice I re-downloaded it and re-installed it, but I still have the same problem. The problem occurs on both IE and Firefox. I checked the Java settings and the box to enable the browser to use Java is checked. I can view my camera fine on my Android cell phone. Any ideas? Thanks much, Elaine