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[craiq]

Hi all,
we use the router in our shared flat in Germany.
Everything is fine expect receiving whatsapp messages.
They mostly have a delay up to 15min.
On other wlan they come immediately, so the smartphones ( eg Galaxy Nexus 4.2.2) can't be the problem.
When I close the Lockscreen they also appear immediately.
Additional sometimes the connection to youtube and playstore is lost. So we have to press repeat some times until it works.


Routersettings:
WPA2 AES only, IP changed, WPS off, QOS on

FW: 1.02B26 from offizial 1.01B03.zip

Whatsapp page about this Problem

I hope its just a setting I missed and we can receive the message immediately.
So plz help!

[FurryNutz]

Link>Welcome!

Has a Factory Reset been performed before and after the FW was updated and set up from scratch?

What ISP Service do you have? Cable or DSL?
What ISP Modem Mfr. and model # do you have?
Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
Ensure devices are set to auto obtain an IP address.
If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
Turn off WISH under Advanced.
WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
Set current Time Zone, Date and Time. Use an NTP server feature. Tools/Time.
 
Links>Managing Signal Congestion
Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
What wireless modes are you using?
2.4Ghz Routers only: Try single mode G or N or mixed G and N?
Channel Width set for Auto 20/40Mhz or try 20Mhz only.
Try setting a manual channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto.
Any cordless house phones?
Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
Try turning off Short GI, WLAN Partition,and Extra Wireless Protection if you have it. Under Advanced/Advanced Wireless.
Enable WMM Enable Under Advanced/Advanced Wireless.

[craiq]

Yes i done a factory reset and config new by my self.
We use cable and the mpu is set to 1500 and not changed.

will try to turn off qos, but i think its needed with up to 15 devices and some gamers.
And enable unicasting.

[FurryNutz]

Try some of the suggestions and keep us posted.
Was this happening on the prior verion of FW?

[craiq]

i updated very fast in hope to increase the performance and security.
but as i read now it was the uk version.
so i gone back to 1.02 and still have the same problem.
not sure if that also happens on 1.01 from begin, thought it was so.