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[crimsonsolace]

I bought a DNS-320L around feb/march of 2013. I mounted it with a 2TB and 4TB Seagate HDD. Up until a few days ago it was working perfectly. But suddenly I am having the following problem. I did not drop it or anything. It was just working one day. I disconnected it from the power to move it, and then it was not working properly.

When I turn on the power, it is making a beeping noise. The power, and both HDD lights are on at blue (not flashing).
But the funny thing is, I have tried both HDD's on both bays one at a time. And as long as I dont put both in, it works fine. Both HDD are readable from any bay, unless I put both in at the same time.
I also noticed that the fan at the back is not running.

Any ideas on what might be the problem and how I can fix it?

Thanks for any help.

[NixZero]

difficult to tell without some diagnostic tool but it "feel" like the box dont get enought juice to power both disks - maybe the power brick popped a condensator

[JavaLawyer]

If this is a physical issue with the device you should be able to get an RMA from D-Link rather quickly. If this is the case, I recommend calling D-Link (rather than email) and work your way up the escalation chain. Although you may want to do more troubleshooting first before committing to getting a replacement.