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[sibelio_zx]

Today I installed the DSM-310 but after the device connected to the internet it started to upgrade the firmware. After it had finished and showed 100% completed, the remote stopped working and the screen showed no signs of the device doing something. After more tha one hour in this state I had tp pull the plug to turn it off.  When I turned it on again, the screed showed only the DLINK name and logo.

Is there a sort of hardware reset?

[JavaLawyer]

As far as I know, there is no factory reset button on the DSM-310 should the unit fail to boot or load the web UI properly. The manual is also silent as to any such functionality.

[Mgurol]

I am also having the same problem. Any suggestions as to what to do?

[JavaLawyer]

Since the unit has no interface (i.e. directly or via network) to directly access the back-end, you're best bet may be to call D-Link technical support. If they are unable to help, then an RMA may be the only viable option to remedy this issue.