Link>
Welcome!- What Hardware version is your router? Look at sticker under router.
- Link>What Firmware version is currently loaded? Found on the routers web page under status.
- What region are you located?
- Has a Factory Reset been performed?
Web Browser ConfigurationsWhat browser are you using?
Try Opera or FF? If IE 8 or 9, set compatibility mode and test again.
Try turning off these features in Chrome: Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
Clear all browser caches.
Do a ping from a command line prompt to see if you can ping the modems IP address first, then ping an external web site or server location. [/list]