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[jorix3]

Hello everyone,

I have a DGL-5500 and it seems I'm having problems configuring port forwarding to open ports 7171 to 7175.
I have in the past been able to open ports easily on routers such as linksys. My process is going to advance> port forwarding> application name > tcp/udp 7171-7175> always/allow> save settings. After those steps, the services i want to run are not working. I also tried the website below to check for port status and it showed as closed.


    What Hardware version is your router? Look at sticker under router.
A1
    Link>What Firmware version is currently loaded? Found on the routers web page under status.
1.10
    What region are you located?
USA


Internet Service Provider and Modem Configurations

    What ISP Service do you have? Cable or DSL?
Cable
    What ISP Modem service link speeds UP and Down do you have?
50/10

[FurryNutz]

Link>

Welcome!

• What region are you located?
• Are you wired or wireless connected to the router?
• Has a Factory Reset been performed?
• Was a Factory Reset performed before and after any firmware updates?
• Was the router working before any firmware updates?

Internet Service Provider and Modem Configurations

• What ISP Modem Mfr. and model # do you have?
• What ISP Modem service link speeds UP and Down do you have?
• If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
• For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

• Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS or Gamefuel.
• Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
• Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
• Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
• Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
• Ensure devices are set to auto obtain an IP address.
• If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
• Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
• Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
• Turn off WISH, and WPS under Advanced.
• WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
• Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.

[jorix3]

Thank you for the suggestion provided. A firewall setting was blocking the inbound traffic on the specific port i wanted to open. This issue is now resolved.  (:

[FurryNutz]

Was the firewall setting on the router or else where? If you could be more specific about this for any future users that need help in this are.

Glad you found the fix. Enjoy.