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[Sapiens]

Hi there,
 I have strange problem. My router D-Link suddenly stop working. Now I can not reset it. The power light blinks 3 times yellow, than the Globe and Wireless lights blinks green than 1 and 3 computer blink green - and all this repeats.
Any suggestion about this error? 

[FurryNutz]

Link>Welcome!

• What region are you located?

Check the power adapter for proper voltages. Try a different out let for power. Router maybe bad now.

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

[Sapiens]

I'm from Europe - Bulgaria. I don't think we have D-link representative here. Still not working ....Please help!

[FurryNutz]

How about the next closest region, Russia?

[mtztraktoros]

Hi Sapiens,
This is a typical hardvare issue on this router... as before on DI-524, try to booting without success..
When You purchased this product?
Please provide me the serial number of this router and i will check the distributor/retail partner in Bg.

ps. Russia is another region, they wont care with EU products, as we dont do with theirs. but fact, we havent got phone support in BG. You can contact to D-Link office via www.dlink.bg at http://www.dlink.com/bg/bg/contact-d-link
But if has to replace the product then You have to contact to place of purchase...

[Sapiens]

Thank you guys The serial number is RE022C2007210 the other digits on the bottom are:
P/N: EIR615EEU....H2E
H/W Ver.:H2 F/W Ver.:8.02
Hope this help

[Sapiens]

I bought this router about 1 year and 8 months.

[FurryNutz]

Let us know how it goes when contacting D-Link using the Link provided. Hope they can help you.

[mtztraktoros]

I bought this router about 1 year and 8 months.

Hi Sapiens,
D-Link routers have 2 years warranty.
Could You able to contact to place of purchase? Have You got the bill of the router?
If You will have got any problem, please feel free to contact me at gyorgy.popovics@dlink.com
Br,

[FurryNutz]

Thanks for the help and information. Hope it works out.