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Author Topic: Web Filter Not working for Other Machines on Restaurant Wireless  (Read 3378 times)

ewingmh

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Web Filter Not working for Other Machines on Restaurant Wireless
« on: November 01, 2013, 04:54:01 PM »

I'm trying to setup web filtering for ALL computers that join my restaurants wireless network (we've gotten warnings of guests downloading torrent files from Century Link).

We have Century Link DSL - PPOE (so using open Dns isn't an option)
Hardware B1 - Firmware 2.07na
I set up access control.
Created a policy for Other Machines to use Block Some Access using Website Filtering
Schedule: Always On

Created a list of websites to filter.

Enabled the policy.

Once the policy is enabled all computers lose access to the internet.

What am I doing wrong?
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FurryNutz

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    • Router Troubleshooting
Re: Web Filter Not working for Other Machines on Restaurant Wireless
« Reply #1 on: November 01, 2013, 06:07:22 PM »

Link>Welcome!

  • What region are you located?
  • Are you wired or wireless connected to the router?
  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
  • Was the router working before any firmware updates?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • What ISP Modem service link speeds UP and Down do you have?
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
  • For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
  • Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS or Gamefuel.
  • Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
  • Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
  • Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
  • Ensure devices are set to auto obtain an IP address.
  • If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
  • Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
  • Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
  • Turn off WISH, and WPS under Advanced.
  • WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
  • Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.
  • Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.

Is Guest zone being used?
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