I got same problem but now i already soft that. Only used PS-Wizard software for add network printer and make sure don't click link button on PS-Link software. If you click that PC will create USB Virtual Port and on web setup USB 1,2 already off line. You cannot used network printing. You must make sure on PS-Link software, behind port 1 or port 2 that appear disconnect. If that disconnect, you can see on web setup USB 1 and USB 2 already online. That printer is on networking.