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[RevoOR]

Hello having an issue and can't figure this out. I have had many routers from other brands and my first Dlink. So I have Charter Cable Modem, Connected the 605. connected to my computer via a cord made the setup that lets me access the internet. Then to trouble shoot for the last 4 days I have had it only connected over the cable. Then today I tried to access the router with my iPhone V4 and said it couldn't connect. Then Setup my laptop over Wireless and after it connects the router has no Internet access. Only way to set it back to have Internet access is at my PC next to the router. So now I have a big issue. Everytime I try and connect over Wireless it turns off the Internet Connection?? I can access the Router over wifi through admin but for some reason it kicks off the internet.

Access to internet only after I set up over the PC via cat5 cable.
If I try and connect with my iPhone over wifi it denys and turns off internet
If I setup laptop to router over wifi I connect to router but internet turns off. I can access the router over the wifi but can't get it to reconnect to the internet unless I do it via PC over cat5.

Computers tried to connect to Wifi Acer Aspire One 255, 255E and 257, Compaq 5000 Also 2 Desktops One with a Linksys PCI wifi card one with USB wifi. All these computers have been working on my Phone service DSL wireless router with no issues.
Phones, 2 Pantech, 1 iPhone and Samsung SIII again all working over the other service that is going to be turned off next week so I need this Dlink to work over my Cable service without issues so my family stays happy.

Thank you

[RevoOR]

Hardware Version    : Ax, Firmware Version    : 1.14. D-Link DIR-605L
Modem; Cisco Model DPC3208 HW 1.0 Date of Build 7/13.

Charter don't support any other Wifi unless it is their own. Then you pay a 40 setup charge and a 3 a month fee for the router. My problem is I don't like using a router that I don't have control of and admin password to in case I want to change SSID or something like that.

What really bothers me is that when I try and make a connection with my Phone or a Wireless item the D-link stops internet access. If I don't get this figured out before the time runs out I will just have to go and get some other brand. I just like the ability to have the mydlink to view my Cams. However don't work if I keep loosing internet. Right now they are still linked to my other Service. And haven't even connected my NEW PTZ cam I bought at the same time as the D-Link because of the Wireless issues. Like to make one thing work before I try and connect other new items.

Thanks in Advance

[FurryNutz]

Link>Welcome!

• Has a Factory Reset been performed?
• Was a Factory Reset performed before and after any firmware updates then set up from scratch?
• Was the router working before any firmware updates?

Internet Service Provider and Modem Configurations

• What ISP Modem service link speeds UP and Down do you have?
• If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
• For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

• Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS or Gamefuel.
• Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
• Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
• Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
• Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
• Ensure devices are set to auto obtain an IP address.
• If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
• Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
• Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
• Turn off WISH, and WPS under Advanced.
• WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
• Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.
• Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion

• Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
• What wireless modes are you using?
• 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
• Any cordless house phones?
• Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
• If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
• Enable WMM Enable Under Advanced/Advanced Wireless.
• Try setting Medium or Low power output settings and test again Under Advanced/Advanced Wireless.

Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
6" minimum safe distance between devices.